We have a Coachnet sticker inside our kitchen cabinet, it says something about our free membership, and their information was included in our stack of manuals and paperwork that I read cover to cover in the days following our purchase.
It's astounding what dealers and their sales people don't know about the products they sell every day. I'm just an RV enthusiast, and accountant by day, and I could run circles around the sales staff at my dealer, and half the service dept too!
2014 Jay Flight 28 BHBE
2015 RAM 2500 6.4L HEMI, Tradesman 4x4, 3.73
Blue Ox SwayPro (BXW 1503)
Upgraded from an REI internal frame backpack and a Eureka 1/2 dome tent!