Originally Posted by dg1971
Don't take what I am going to say wrong, etex211, I am on your side but its been my experience that the dealers are busier than diesel mechanics lately. I know it is up to a 2 month wait for my dealer to get to my unit. On the other hand, I would not be too happy if I was 7 weeks into my 2 month wait only to get bumped back a couple more weeks because someone brought theirs in today and they took them right in ahead of mine. Good luck and I hope you can get your issues resolved soon.
I never asked to go to the front of the line. I only asked the dealer if I could drop my unit off next Saturday to get this warranty work done. That was when the dealer told me she would just let my unit sit on the lot until the warranty expires, and there was nothing she could do about it.
When I asked her how many jobs they currently have lined up, she told me 5 or 6. It's not like we're talking about a long wait here.
Anything that gets documented before the warranty expires should be covered under the warranty. If not, then Jayco isn't the company I thought it was. If the relationship between Jayco and this dealer isn't any better than this, then they need to find a better dealer in the area.