Jayco RV Owners Forum

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Old 07-08-2015, 05:30 AM   #1
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Dealers Worth Knowing About

I thought about starting this thread to identify dealers/repair shops/parts suppliers who have earned a good reputation for treating their customers right. We certainly all have had bad experiences but often times, we never hear about the good experiences. Do you have a good dealer? If so, let's help others by making them aware of the good places to deal with.

Valley RV Super Center
Leslie Smith, Parts Manager
Phone: 253-737-2097

I've purchased a couple of items from them and they've been great to deal with. They can get the stuff you need from Jayco that you can't buy without going through a dealer. They've even given me a discount both times just for asking. Highly recommended.

Mike, Sue, Sissy and Little Man

2015 Ford F350 Lariat FX4 6.7 CC DRW
2015 Eagle Premier 351RSTS

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Old 07-08-2015, 05:51 AM   #2
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What a great (and positive) idea! Kudos to you, Quahog, for thinking of it!

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Old 07-08-2015, 07:34 AM   #3
Join Date: Mar 2014
Location: Hartford
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Van's RV Center in Windsor CT. They were great to us when we bought the trailer and have fixed everything we have had an issue with no questions asked.

Van's RV Center
417 John Fitch Blvd, South Windsor, CT 06074
(860) 528-9800
"Never take life to seriously, no one gets out alive any way!"

Alicia and Glenn
Hartford (area), CT
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2014 X18D
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Old 07-08-2015, 07:35 AM   #4
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I use Crestview RV Superstore in Selma, TX. I bought my trailer there, and have had a few service encounters (all very positive). It is one of three dealerships owned my the same family (another in Buda, TX and a third in Georgetown, TX), but I liked the one in Selma the best. Steve Spearing is the GM over there, and he is great to work with. The service guys have always been great to deal with as well. The only complaint I have is that during my PDI, my tech gave me some questionable advice, but I had already done my homework, so I already knew most of what I was doing. I will also say that sales people are sales people. He has some good ones there, and some that I believe are a bit questionable. Honestly, I didn't deal with the sales people much; I dealt directly with Steve for the most part, the salesman just prepared the paper work.

One nice thing about his dealership is that it's low-pressure. All the units on the lot are open so you can walk around and look in them without being hounded the whole time. And he has a wide variety of units to look at. If you go there, bring a notebook and a camera; you'll never keep them all straight in your mind when you're shopping.

2014 Jay Flight 28 BHBE
2015 RAM 2500 6.4L HEMI, Tradesman 4x4, 3.73
Blue Ox SwayPro (BXW 1503)

Upgraded from an REI internal frame backpack and a Eureka 1/2 dome tent!
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Old 07-08-2015, 10:55 AM   #5
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Pan Pacific RV Center, Morgan Hill (near San Jose) - they have 2 more California locations. So far, pleased.
"I just go where I'm towed to"

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2015 White Hawk 25BHS w/Outdoor Kitchen
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Old 07-08-2015, 01:38 PM   #6
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Slinger, WI
(262) 644-7722

We've enjoyed 3 transactions with them since 2006 and have not had a difficult time with anything. Recently stopped in with a failed part in hand and they handed me a replacement from stock after I promised to call with the serial number of the appliance it was going into. I didn't make it home before they called to say never mind, the SN was on file in their records.
2014 Eagle Premier 331RETS
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Old 07-08-2015, 02:35 PM   #7
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I have had great luck with Irvines Camper Sales in Little Hocking, Ohio. Their service department has always been top notch and they have been a pleasure to deal with.

Irvine's Camper Sales, Inc.
2013 Jayco 28BHS :campfire:
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Old 07-08-2015, 03:20 PM   #8
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For the Omaha, NE, area I give a shout-out to Apache Camper. We have purchased 4 units from them and find them to provide honest and professional sales and service.

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Old 07-08-2015, 03:33 PM   #9
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Voyager RV Center. Winfield BC. Great team there. Sales has been great with us. 2 units purchased (both in sig) parts dept is well stocked. Service is good as well. Very happy and recommend them to everybody

Voyager RV Center
Winfield, BC
Voyager RV Centre | Largest RV Dealer in BC's interior | Kelowna BC - Buy New or Used RV's

Happy Camping
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Old 07-08-2015, 05:38 PM   #10
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Great idea, thank you for this thread.
For the metro Kansas City, MO area:
Trailside RV...............5* THUMBS UP
(east of KC MO on I-70)
Address: 700 R D Mize Rd, Grain Valley, MO 64029
Phone:(816) 229-2257
Service Manager: Mike Lombardo, Warranty service agent: Nancy Wilson
They bring customer service to a new (HIGH) level.

Darrell, Mary & K.C. Toller Mix
In our hearts: Goldens, Tess & Jericho
'15 Jayco Precept 31 UL "Bertha"
'13 Wrangler Sahara...AKAFUN
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