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07-08-2015, 05:30 AM
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#1
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Senior Member
Join Date: Oct 2011
Location: Houston
Posts: 2,526
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Dealers Worth Knowing About
I thought about starting this thread to identify dealers/repair shops/parts suppliers who have earned a good reputation for treating their customers right. We certainly all have had bad experiences but often times, we never hear about the good experiences. Do you have a good dealer? If so, let's help others by making them aware of the good places to deal with.
Valley RV Super Center
Leslie Smith, Parts Manager
Phone: 253-737-2097
I've purchased a couple of items from them and they've been great to deal with. They can get the stuff you need from Jayco that you can't buy without going through a dealer. They've even given me a discount both times just for asking. Highly recommended.
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Mike, Sue, Sissy and Little Man
2015 Ford F350 Lariat FX4 6.7 CC DRW
2015 Eagle Premier 351RSTS
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07-08-2015, 05:51 AM
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#2
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Senior Member
Join Date: Oct 2014
Location: Somewhere
Posts: 305
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What a great (and positive) idea! Kudos to you, Quahog, for thinking of it!
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07-08-2015, 07:34 AM
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#3
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Member
Join Date: Mar 2014
Location: Hartford
Posts: 51
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Van's RV Center in Windsor CT. They were great to us when we bought the trailer and have fixed everything we have had an issue with no questions asked.
Van's RV Center
417 John Fitch Blvd, South Windsor, CT 06074
(860) 528-9800
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"Never take life to seriously, no one gets out alive any way!"
Alicia and Glenn
Hartford (area), CT
2012 Nissan Pathfinder (V6)
2014 X18D
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07-08-2015, 07:35 AM
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#4
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Senior Member
Join Date: Sep 2013
Location: South Texas
Posts: 7,216
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I use Crestview RV Superstore in Selma, TX. I bought my trailer there, and have had a few service encounters (all very positive). It is one of three dealerships owned my the same family (another in Buda, TX and a third in Georgetown, TX), but I liked the one in Selma the best. Steve Spearing is the GM over there, and he is great to work with. The service guys have always been great to deal with as well. The only complaint I have is that during my PDI, my tech gave me some questionable advice, but I had already done my homework, so I already knew most of what I was doing. I will also say that sales people are sales people. He has some good ones there, and some that I believe are a bit questionable. Honestly, I didn't deal with the sales people much; I dealt directly with Steve for the most part, the salesman just prepared the paper work.
One nice thing about his dealership is that it's low-pressure. All the units on the lot are open so you can walk around and look in them without being hounded the whole time. And he has a wide variety of units to look at. If you go there, bring a notebook and a camera; you'll never keep them all straight in your mind when you're shopping.
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-2018 Greyhawk 29MV
-2020 Jeep Wrangler Unlimited (JLU) (Primary Toad)
-1994 Jeep Wrangler YJ (Secondary Toad)
-2014 Jay Flight 28BHBE & Ram 2500 6.4L CC 4x4 (sold)
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07-08-2015, 10:55 AM
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#5
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Senior Member
Join Date: Oct 2014
Location: SF Bay Area
Posts: 721
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Pan Pacific RV Center, Morgan Hill (near San Jose) - they have 2 more California locations. So far, pleased.
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Hattie
"I just go where I'm towed to"
Genealogy Community Social Group Moderator
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2015 White Hawk 25BHS w/Outdoor Kitchen
2015 GMC Sierra SLT 2500HD Z71/4x4 Duramax
Son's 2016 Ford F-150 Lariat SuperCrew 4x4 + gifted 1984 Coleman Sequoia Tent Trailer
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07-08-2015, 01:38 PM
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#6
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Senior Member
Join Date: Jan 2014
Location: Black River Falls, Wi
Posts: 1,154
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FREEDOM RV
Slinger, WI
(262) 644-7722
We've enjoyed 3 transactions with them since 2006 and have not had a difficult time with anything. Recently stopped in with a failed part in hand and they handed me a replacement from stock after I promised to call with the serial number of the appliance it was going into. I didn't make it home before they called to say never mind, the SN was on file in their records.
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2019 Pinnacle 36 FBTS
2016 Silverado 3500 CC SRW DuraMax/Allison
1975 Corvette for the sunny days n dry roads
2017 RZR for the rainy days n muddy roads
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07-08-2015, 02:35 PM
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#7
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Senior Member
Join Date: Jun 2011
Location: Athens Ohio
Posts: 238
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I have had great luck with Irvines Camper Sales in Little Hocking, Ohio. Their service department has always been top notch and they have been a pleasure to deal with.
Irvine's Camper Sales, Inc.
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2013 Jayco 28BHS :campfire:
2004.5 Dodge Cummins running a Hypertech Tuner
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07-08-2015, 03:20 PM
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#8
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Senior Member
Join Date: Oct 2009
Location: Omaha, NE
Posts: 272
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For the Omaha, NE, area I give a shout-out to Apache Camper. We have purchased 4 units from them and find them to provide honest and professional sales and service.
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taviking22
'06 2500 Silverado 4X4, Duramax LBZ Diesel, Firestone air bags
'08 Tracker Pro Guide V-16 Boat
'12 Pinnacle 31RLTS
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07-08-2015, 03:33 PM
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#9
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Senior Member
Join Date: Jan 2015
Location: Kelowna, BC Canada
Posts: 213
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Voyager RV Center. Winfield BC. Great team there. Sales has been great with us. 2 units purchased (both in sig) parts dept is well stocked. Service is good as well. Very happy and recommend them to everybody
Voyager RV Center
Winfield, BC
Voyager RV Centre | Largest RV Dealer in BC's interior | Kelowna BC - Buy New or Used RV's
Happy Camping
__________________
'07 Chevrolet Silverado 3500HD XC LB SRW 4X2.
Powerstop Brakes on all corners.
'15 JayFlight 28BHBE Elite Fibreglass
Andersen Hitch.
'07 Northern Lite 10-2RR Camper.
SuperSprings.
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07-08-2015, 05:38 PM
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#10
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Senior Member
Join Date: Jul 2014
Location: KC MO
Posts: 358
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Great idea, thank you for this thread.
For the metro Kansas City, MO area:
Trailside RV...............5* THUMBS UP
(east of KC MO on I-70)
Address: 700 R D Mize Rd, Grain Valley, MO 64029
Phone: (816) 229-2257
Service Manager: Mike Lombardo, Warranty service agent: Nancy Wilson
They bring customer service to a new (HIGH) level.
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Darrell, Mary & K.C. Toller Mix
In our hearts: Goldens, Tess & Jericho
'15 Jayco Precept 31 UL "Bertha"
'13 Wrangler Sahara...AKAFUN
Roadmaster base plate
Ready Brute Elite towbar and brake combo
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07-08-2015, 07:38 PM
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#11
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Senior Member
Join Date: Feb 2015
Location: Winnipeg
Posts: 942
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Our preferred dealer went out of business a number of years ago. I was in there buying a part -- even though it was a good 45 minutes out of my way to go there -- and I saw the going out of business sign. I asked the owner what's up, and he said they're retiring and wanted to go out on a high note, and didn't want to sell the business to someone else who might ruin the good name and reputation they built up. "I'm sorry to hear that," I said. "I'm not," he replied. "Now I get to go camping."
We haven't dealt with our current dealer long enough to really get a good idea of what they're like, but so far it's been pretty good. They offer free 2 year roadside assistance to their clients within 500 km of their dealership, which pretty much covers any place we'll go. The few issues we've had with the trailer were dealt with quickly and professionally.
Four Seasons Sales
Box 968 Trans-Canada Hwy #1
Virden, Manitoba
R0M 2C0
1-888-934-4444
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Geoff & Jill
& Sierra, the little white monster
2013 Ford F-150 XTR SC Ecoboost
2015 Jayco Jay Flight 24FBS
Winnipeg, Manitoba
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07-08-2015, 07:59 PM
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#12
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Senior Member
Join Date: Dec 2011
Location: Upperco, Md.
Posts: 807
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We highly endorse Gayle Klein in Mountville, Pa.. We have only bought one unit from these folks but have had exceptional service over the last three years. Our particular 5th wheel has more then its share of issues. But both Jayco and Gayle Klein have been very good to work with.
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07-08-2015, 08:12 PM
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#13
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Member
Join Date: Apr 2014
Location: Yorkville
Posts: 30
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Ricks RV Joliet IL. Allways been great to deal with, Sales to service Five Star.
__________________
Terry
2008 Ford F450
2015 Seismic 3912
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07-08-2015, 08:45 PM
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#14
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Senior Member
Join Date: Sep 2014
Location: Valparaiso
Posts: 188
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Ditto for Rick's RV. We just bought from them last year and they've been great with sales and service.
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Dan & Christine (and Molly)
2022 Ram 2500 4WD Crew Cab Short Bed
2023 Jayco Eagle HT 30.5CKTS Fifth Wheel
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07-08-2015, 09:09 PM
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#15
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Member
Join Date: Apr 2013
Location: Baton Rouge, Louisiana
Posts: 82
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Cenla camping center in Alexandria, Louisiana. They are awesome! Great people to do business with. Just about everyone there has been there 20 years or longer, that's tells you that they treat their employees right. Bought my camper almost 2 years ago at a great price and have had some warranty work done. Very satisfied with their work
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2012 F250 Super Duty
2014 Jayco Premier 361REQS
Super Springs
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07-08-2015, 11:30 PM
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#16
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Senior Member
Join Date: Aug 2014
Location: Alberta
Posts: 557
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RV City in Morinville Alberta.
Voyager RV in Winfield BC.
Both because they have gone well beyond what could have been reasonably expected of a dealer...and did it happily.
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07-09-2015, 05:18 AM
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#17
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Senior Member
Join Date: Oct 2011
Location: Houston
Posts: 2,526
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I'm really enjoying hearing the positive experiences you all have had with your dealers. Wouldn't it be great to have a long list by state/province to refer to while on the road if emergency service is needed?
__________________
Mike, Sue, Sissy and Little Man
2015 Ford F350 Lariat FX4 6.7 CC DRW
2015 Eagle Premier 351RSTS
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07-09-2015, 07:31 AM
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#18
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Senior Member
Join Date: Feb 2011
Location: Gilmer, Texas
Posts: 1,053
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Hayes RV in Longview,TX
__________________
S.A.Young
2011 321RLTS
2012 Chevy duramax dually
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07-09-2015, 09:21 AM
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#19
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Junior Member
Join Date: Jul 2015
Location: Powell
Posts: 4
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Northern RV
Northern RV
US Hwy 2
Quinnesec, Michigan
This place has a wonderful service department. No hassles even if you didn't buy your camper there. They even stayed late to fix a stove connector on our popup as a warranty issue after the place where we bought it couldn't find any problem.
Northern RV is 1500 miles from our home but we still recommend it highly.
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07-09-2015, 09:51 AM
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#20
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Senior Member
Join Date: Oct 2014
Posts: 266
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Hopes Campers Monroe, Louisiana. They are a family owned and operated business. They are down to earth kind of people and don't play games or use high pressure tactics. But above all they are honest if Lloyd or Michael tell you something it will happen. My wife and I have bought 2 RVs from them as well as my parents who have bought 2 also.
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