Has anyone run into this?
We wanted to order a part that is standard on the 2014 model of our trailer but a little different on our 2013. Our dealer checked with the factory and learned that only parts originally fitted to our particular trailer could be purchased, nothing else!
The part in question is pretty simple. In 2013, the vertical lambrequins on the windows around the dinette table are like narrow fabric curtains. One the 2014, they are rigid assemblies of plywood or Masonite covered with the appropriate material. My wife likes the rigid versions better and we wanted to order the pieces from the 2014 trailer.
That is apparently not possible, and so we have to order 3 sets of the lambrequins from the window behind the couch on our 2013 trailer, which are the rigid variety. That window is a different size than the ones in the slide however, so if I order them, I have to dismantle all three lambrequins without damaging them and reassemble all the pieces to fit.
Doing the work does not bother me, but the attitude of the factory is beyond me. Anyone know what is up with that?