So I had my PID yesterday at my local dealer. I was told prior to it "you can take all day if you want." The day of I could tell the service techs were overloaded with work. My tech was going over procedures very fast, although he was initially helpful with my follow-up questions.
When I took at my clipboard with the PID form from this forum I could tell he was not pleased. Everything was generally in order with a few minor things (velco for seat coushins missaligned. They have to order new velco, so I told them forget it I'll fix that myself. Next the bathroom stopper was missing. OK i'll deal with that. Now to the outside kitchen. Whoever installed the bottom drain put it in crooked and lopsided. Tech said now that it is set with plumbers putty not much they can do (didn't feel like arguing this as I can also fix myself).
Now the big problem I found. I requested the AC to be turned on and the tech said "OK but I tested everything and it is all operational." AC kicked on and it was cold. I proceeded to check the air flow in each of the ducts. I noticed by bunks and kitchen it was blowing hard out the ducts. By the couch and master bedroom there was hardly nothing coming out. I stated that it did not seem right. Tech replied "That's because the AC is farthest away from the bedroom." I asked why was the one duct with 2 feet of the AC to right not blowing hard, but to the left it was? He replied, well they are all like that, which is why some people buy an AC for the bedrooom. I told him I believed the duct was blocked to one half of the trailer and he disagreed. I told him I was not signing anything until it was inspected further. He got the service manager and they took apart the main AC unit. Once the AC was opened up you could tell one section of the AC ducting WAS NOT CONNECTED! I was told someone atvthe factory must have forgot! Once this was connected all air flow was great in all areas. After that was complete the service tech patted me on the back and said "good catch."
The moral of the story i unfortunately you CANNOT trust what anyone says during the PID. You must be willing to stand your ground anf ultimately walk away if they are unwilling to fix problems. Some things for me were small and to be honest I think I would do a better job fixing them myself after I saw them in action.
All in all I am very satisfied with my purchase. Still believe it is a good value for what I paid. Some stuff will need touching up like sealing and some minor cosmetic stuff. You can tell they throw these together fast.
I have to say I am very greatfull for finding this forum. To everyone that has answered my questions thus far thank you! I hope to repay the favors when I become a more experienced camper. My family is so excited about our first camper. I think this is going to bring us much closer as a family.
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