Should be under warranty. On ours, there was a mark in the floor that looked like it came from a screw, but not bad enough to replace. At the same time noticed the table bases were a little loose. Pulled screws out and sure enough, 1" screw, 3/4" floor. Go figure. Apparently they had installed them all the way, gouged the floor, then backed them off opposed to using shorter screws. Replaced the screws with shorter ones and all is well.
I'm not sure how they would repair the tear. I know if mine was torn, I'd rip the whole floor up and go back with my own choice at my expense just to get what I wanted, plus a way better floor, but that's just me. The linoleum is one big sheet under cabinets and all, so any time it's replaced, you have to cut along the perimeter of everything and sometimes use a new shoe type molding on the same once the new is down. All depends on the installer. I've seen some that were done very well, and others not so much.
John and Rebecca Dickson
Emma-8 / Little John-5 / Iva-1+
2013 Ford F-350 Lariat FX4, CC LB PSD, DRW
2015 Jayco Jay Flight 28BHBE (#8)