There is a RV dealer (non-Jayco) in my area which, when talking to other RV owners, does not have a good reputation. Sometime later, being in need of a job, I went to work for this dealer. Over the next 3 seasons, I found out that bad reputation was pretty much deserved.
We recently ordered our third Jayco from that dealer's primary competitor.
If multiple people say a dealer is troublesome and the BBB says the place is a problem, look elsewhere for your RV.
FAA A&P mechanic, ex-RV dealer parts dept
Retired B-52 Gunner/Flight Examiner, B-52 Crew Chief
2016 Jayco Eagle HT 29.5 FBDS w/ 15,000 BTU AC, 50 amp service, upgraded counter top, thermal pane windows, elec. stab jacks, outside grill, backup camera and MORryde pin box.
2011 GMC 2500HD DURAMAX/ ALLISON