|
04-26-2011, 11:02 AM
|
#1
|
Member
Join Date: Feb 2011
Location: Maine
Posts: 42
|
Getting Upset
We ordered our Eagle 314BDS on 2/12. We are still waiting for it. The dealer said it takes 6 weeks for it to come in and that it would be in by mid April. Last week they said it would be there 4/26. Today they said its awaiting transport still on the Jayco lot. Is this type of delay normal? Are other people currently having this problem?
__________________
2014 GMC Yukon Denali
2011 Jayco Eagle Super Lite 314BDS
Seasonal Camper
|
|
|
04-26-2011, 12:27 PM
|
#2
|
Senior Member
Join Date: Jul 2009
Location: Mostly the US
Posts: 10,002
|
We didn't but that could have been because we picked up from dealership about a mile down the street from factory.
What a bummer. They should have called you sooner! Is this a dealer issue, bad weather, or did the transport people not keep up with demand? So are they giving you a new arrival date? Hope you didn't have to cancel plans for a maiden voyage... hope you get is soon
__________________
Denise, DH, grandkids, and two rescue pups
-2016 Jay Flight 29QBS Elite
-2016 Ford F-250 XLT 4x2, 6.2L EFI V8, 4.30 Elec Lock, Heavy duty Alt
|
|
|
04-26-2011, 08:54 PM
|
#3
|
Senior Member
Join Date: Mar 2011
Posts: 184
|
It took exactly 6 weeks for our order to arrive at the dealership. (2/17/11-3/31/11) This is the delivery estimate the dealer provided when we ordered. However, the dealer was unable to provide any updates during this period.
If/when we purchase another new RV, we'll locate the dealer closest to the factory as they'll either have a good selection or will have ready access to factory inventory. We'll buy from them at almost certainly a lower price and travel to that location to transport the unit home ourselves.
Hindsight is always 20/20.
Best of luck on your purchase.
|
|
|
04-26-2011, 09:42 PM
|
#4
|
Senior Member
Join Date: Apr 2011
Location: Meridian,ms
Posts: 256
|
I feel your pain, it took 5 weeks to get our Eagle330 rtls . Longest 5 weeks of my life. Good luck to You.
__________________
2010 F250 6.4 L
2011 Jayco 330 RTLS
|
|
|
04-26-2011, 09:51 PM
|
#5
|
Junior Member
Join Date: Jul 2010
Location: San Antonio, TX
Posts: 29
|
etep571190,
If you feel that you're getting the runaround from your dealer, it may be time to contact Jacyo directly:
http://www.jayco.com/php/about/contact.us.php
It could be a valid, unexpected delay:
a) delivery drivers who use their own TV (many of whom reportedly sought other work when RV sales took a hit 2-3yrs ago), who may not feel that what Jayco is paying them per mile will cover the recent fuel price increases.
b) weather.
c) production line issues.
But if you are getting jerked around, Jayco will likely want to know since they pride themselves on quality and a small network of dedicated dealers.
Good luck.
__________________
2011 Jayco Jay Flight G2 32BHDS
2008 F250 SD King Ranch CC SRW 4WD 6.4PSD
Equal-i-zer 1200 WDH
|
|
|
04-26-2011, 10:16 PM
|
#6
|
Senior Member
Join Date: Dec 2010
Location: North Idaho/Arizona
Posts: 5,446
|
It took about 8 weeks for us to get our trailer. It seems that with Christmas, New Years, and really bad weather it took a little longer. It was worth the wait.
__________________
2011 Eagle 330RLTS with just about every option.
2017 Silverado 1500 4x4 5.3 with tow package. (no, we don't tow the Jayco with it.)
2018 Surveyor 265RLDS well equipped.
Life in the slow lane is still life.
|
|
|
04-27-2011, 08:36 AM
|
#7
|
Member
Join Date: Feb 2011
Location: Maine
Posts: 42
|
The dealer called today and told me its a problem with getting transport from Jayco. The trailer is ready to be shipped but needs someone to haul it. Hopefully it will be soon. We are seasonal campers and the campground opens this weekend. We were under the impression we had plenty of time when we ordered it. The dealer seems honest and I'm confident that once they have the trailer they will make it right. They also have to deliver it to the campground for us. Plus I'm selling our old camper and people can be a pain (no shows, ridiculously low offers, and lots of tire kickers). This all adds up to a somewhat frustrated me. Once the camping starts I'm sure this will all be forgotten.
__________________
2014 GMC Yukon Denali
2011 Jayco Eagle Super Lite 314BDS
Seasonal Camper
|
|
|
04-27-2011, 09:40 AM
|
#8
|
Senior Member
Join Date: Jul 2009
Location: Mostly the US
Posts: 10,002
|
Wow, with that kinda wait, I hope the "warranty issue gods" are on your side! I hope you get the near perfect tt w/only minor warranty concerns
__________________
Denise, DH, grandkids, and two rescue pups
-2016 Jay Flight 29QBS Elite
-2016 Ford F-250 XLT 4x2, 6.2L EFI V8, 4.30 Elec Lock, Heavy duty Alt
|
|
|
04-27-2011, 10:35 AM
|
#9
|
Senior Member
Join Date: Sep 2010
Location: Scottsdale, AZ
Posts: 795
|
Ours took 10 weeks exactly from ordering to picking up. We ordered on 09/10/10 and took delivery on 11/19/10. It was a wait for us also. It is an industry wide issue with deliveries. My brother and neice in MN each have a travel trailer on order from a different manufacturer and it has been 10 weeks and they are still waiting for theirs.
Mary Anne
__________________
Joe and Mary Anne
1 20 yr old DD
2014 Ram 2500 Diesel Laramie Mega Cab 4 X 4
2011 Jayco Jay Flight 26RLS-Sold
2014 Jayco Eagle 298 RLDS
|
|
|
04-27-2011, 02:53 PM
|
#10
|
Member
Join Date: Mar 2011
Location: Utah
Posts: 40
|
We were told 6 weeks also. After 9 weeks we went to our dealer and switched our order to the exact same model, colors, etc. they had sitting right on the lot. I don't know why they would not have just given us that one right away. It was exactly what we ordered. Anyway, we did not have a very good experience with this type of thing either. We are happy now though! our TT only needed minor warranty work done, mostly just the facia on the front slide.
__________________
Jake, Alicia, 6 kids, 1 dog
F250 SD 7.3L
Jayco G2 32BDHS
|
|
|
04-27-2011, 04:28 PM
|
#11
|
Site Team
Join Date: Nov 2010
Location: Virginia`s Eastern Shore
Posts: 17,093
|
Mine came in right as promised, about 6 weeks. But that was October, toward the end of the camping season. Hope you get it soon and sell your other one.
__________________
2017 Coachmen Catalina 283RKS
2018 Ford F250 Super Duty 6.2l CCSB
2010 Jayflight 28BHS (sold)
|
|
|
04-27-2011, 04:37 PM
|
#12
|
Senior Member
Join Date: Jan 2011
Location: Calif.
Posts: 381
|
We ordered our 330rlts on March 3rd, still waiting for delivery. I called the Jayco plant yesterday & they said the trailer was wating for transport.
__________________
Ernie
Cancer survivor, retired, living life to its fullest with my lovely wife Nancy and our dog Abbey.
2011 Eagle 330RLTS trailer
Reese straight line dual cam
17k wd hitch
2005 GMC diesel
Crew cab long bed
:Flag:
|
|
|
04-27-2011, 06:15 PM
|
#13
|
Senior Member
Join Date: Jul 2009
Location: Mostly the US
Posts: 10,002
|
Quote:
Originally Posted by bounder
We ordered our 330rlts on March 3rd, still waiting for delivery. I called the Jayco plant yesterday & they said the trailer was wating for transport.
|
No way Ernie, you too! I'm pretty sure Mark isn't happy about that! He actually prides himself on getting things done. Sorry to hear.
So what's going on? High gas prices putting the transporters out of business
__________________
Denise, DH, grandkids, and two rescue pups
-2016 Jay Flight 29QBS Elite
-2016 Ford F-250 XLT 4x2, 6.2L EFI V8, 4.30 Elec Lock, Heavy duty Alt
|
|
|
04-27-2011, 10:40 PM
|
#14
|
Senior Member
Join Date: Dec 2010
Location: North Idaho/Arizona
Posts: 5,446
|
So what's going on? High gas prices putting the transporters out of business [/QUOTE]
The transport people have all sorts of problems. Fuel prices, insurance problems, state licensing issues, size of their truck with state regulations. Not enough money per mile and not getting anything for an empty run back to the plant. Lots of them are giving it up.
__________________
2011 Eagle 330RLTS with just about every option.
2017 Silverado 1500 4x4 5.3 with tow package. (no, we don't tow the Jayco with it.)
2018 Surveyor 265RLDS well equipped.
Life in the slow lane is still life.
|
|
|
04-28-2011, 08:23 AM
|
#15
|
Senior Member
Join Date: Jan 2011
Location: Calif.
Posts: 381
|
The dealer charged us $3400 for transport fees. I am not sure what percentage the driver gets.
From the factory to the dealer is about 2200 miles.
__________________
Ernie
Cancer survivor, retired, living life to its fullest with my lovely wife Nancy and our dog Abbey.
2011 Eagle 330RLTS trailer
Reese straight line dual cam
17k wd hitch
2005 GMC diesel
Crew cab long bed
:Flag:
|
|
|
04-28-2011, 08:30 AM
|
#16
|
Senior Member
Join Date: Jan 2011
Location: Calif.
Posts: 381
|
Jayco factory customer service just emailed us. Trailer is being shipped today.
__________________
Ernie
Cancer survivor, retired, living life to its fullest with my lovely wife Nancy and our dog Abbey.
2011 Eagle 330RLTS trailer
Reese straight line dual cam
17k wd hitch
2005 GMC diesel
Crew cab long bed
:Flag:
|
|
|
04-28-2011, 08:47 AM
|
#17
|
Senior Member
Join Date: Feb 2011
Location: Germantown, TN
Posts: 4,923
|
Pretty exciting Bounder! Hopefully everyone elses will be in the convoy!
|
|
|
04-28-2011, 08:53 AM
|
#18
|
Senior Member
Join Date: Jan 2011
Location: Calif.
Posts: 381
|
We are excited. All good things take time. Sometimes I just get antsy and want it now.
__________________
Ernie
Cancer survivor, retired, living life to its fullest with my lovely wife Nancy and our dog Abbey.
2011 Eagle 330RLTS trailer
Reese straight line dual cam
17k wd hitch
2005 GMC diesel
Crew cab long bed
:Flag:
|
|
|
04-28-2011, 11:03 PM
|
#19
|
Senior Member
Join Date: Dec 2010
Location: North Idaho/Arizona
Posts: 5,446
|
Good news Bounder. Be sure and do a through PDI before signing any paper or paying any money.
__________________
2011 Eagle 330RLTS with just about every option.
2017 Silverado 1500 4x4 5.3 with tow package. (no, we don't tow the Jayco with it.)
2018 Surveyor 265RLDS well equipped.
Life in the slow lane is still life.
|
|
|
04-28-2011, 11:11 PM
|
#20
|
Senior Member
Join Date: Jan 2011
Location: Calif.
Posts: 381
|
I printed the pdi list that Healthi posted.
__________________
Ernie
Cancer survivor, retired, living life to its fullest with my lovely wife Nancy and our dog Abbey.
2011 Eagle 330RLTS trailer
Reese straight line dual cam
17k wd hitch
2005 GMC diesel
Crew cab long bed
:Flag:
|
|
|
|
Posting Rules
|
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
HTML code is Off
|
|
|
|
» Recent Threads |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|