Buying away from home is kind of a crap shoot. I bought mine 430 miles away at RVdirect Albany because I tried two dealers (still around 100 miles away, no local dealers here) one was 4 grand higher, and I did not get a warm and fuzzy feeling from the salesman. He quoted me a price, and said that was it and they "were selling like hotcakes at that price". Keep in mind this is Summer of 09, financial crisis, and one of the worse RV sales years ever. I`m not stupid. Tried another one, filled in the "request a quote" site on their web page twice on two units. Never heard back from them. Did not want to sell very badly did they?
I have been lucky, in nearly 5 years my unit has not been back to a dealer for any reason. Any issues have been minor in nature and I have taken care of myself. That being said I have always wondered what the course of action would have been if I had encountered a major warranty problem. And some of the larger 2-4 slide units are much more complex then my humble 28BHS. More to go wrong, so more chance of warranty work requirements.
So my conclusions after being active on this forum for 4+ years and seeing what members post as their experiences:
Some that bought from a distance have posted that they had their units serviced under warranty by RV repair/service facilities that do not sell RV`s.
And others were able to get the local Jayco dealer to service it even though they bought elsewhere. Still others as posted were denied service altogether or put on a long waiting list. And of course a great many of us never have a need for warranty work, and are quite handy and willing to do many things ourselves. But some are not mechanically inclined, or physically able to work on their units.
So as I say, its a crap shoot what your experience will be like. Its not like buying a Ford or Chevy. You could call Jayco and see what services are available in your area. I would have preferred to make a local deal, even if it was 1500 more, but it was not to be so I made the trip. Next time I will try to buy local again first, but will have a quote from RV direct in hand just like last time. If they are willing to work, meet me in the middle and talk to me with respect, a deal will be made closer to home!
2004 Chevy 2500HD Crew Cab 6.0l, 4.10r
2010 Jayco Jayflight 28BHS
Reese Strait Line with Dual Cam
P3 Brk controller