Our trailer only had one issue that necessitated a dealer visit during the warranty period. I went ahead and had the dealer fix some other issues while I was there, but those were user error (I think). All repairs were conducted to my satisfaction at no cost to me and were timely completed was in no hurry at the time, so I told the dealer to "get to it when you can")
We have had no other issues of note on the trailer in 2 years, so I feel pretty comfortable rating our initial quality pretty high. Granted, it's not perfect, and I never expected it to be. That being said, it was better than I thought it would be. Yes, there are a few fit and finish issues, but certainly nothing that affects the usage of the trailer, and most of these issues are basically unseen. So I'll fix them (if I decide to) some day and in the meantime, I'm enjoying my trailer!
2014 Jay Flight 28 BHBE
2015 RAM 2500 6.4L HEMI, Tradesman 4x4, 3.73
Blue Ox SwayPro (BXW 1503)
Upgraded from an REI internal frame backpack and a Eureka 1/2 dome tent!