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View Poll Results: Initial quality poll as delivered.
Quality level 1 3 1.16%
Quality level 2 8 3.09%
Quality level 3 8 3.09%
Quality level 4 8 3.09%
Quality level 5 23 8.88%
Quality level 6 11 4.25%
Quality level 7 47 18.15%
Quality level 8 64 24.71%
Quality level 9 64 24.71%
Quality level 10 23 8.88%
Voters: 259. You may not vote on this poll

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Old 04-11-2016, 09:46 PM   #51
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Join Date: Dec 2014
Location: montreal
Posts: 559
Well, I returned my WH to the dealership for warranty work to do
1- Soft floor, pretty soon the linoleum will crack Im sure
2- Water leaks at slide out exterior seal moulding+a few screw
3- Water leaks a heater vent
4- No heat in batroom
5- Trim around front door coming out ( rubber strip )
6- Shower faucet very hard to turn
7- Water coming in through window weep hole while travelling through rain storm

All that and more after one year, I am blessed to have an excellent dealer, if they touch something they will fix it right the first time. While walking with the service advisor I've asked him if its common to see such a low workmanship quality and is look said it all......is in the business for over 20 years and he truly beleive that the quality is going downhill...and the hill wasnt really high to start with.....he is now selling only Jayco.....and he beleive that the unit stays way too long in the prep bay dur to the lack of initial quality...anyway the pool seems to say otherwise :-) but I tend to beleive him especially with my experience....I consider myself lucky that Jayco stand by their product and warranty tough, its a serious company compared to some others...but there is a lots of room for improvement
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Old 05-09-2016, 05:55 PM   #52
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Join Date: Feb 2016
Location: Abilene
Posts: 330
I'll consider myself lucky.
It's been an exceptionally wet spring here.
No leaks. Slide in or out.
No plumbing issues. Even the drain plug in the bathroom works properly.

Only thing I'm contemplating is the queen bed platform.
It does feel a bit flimsy.

I see more design issues than I do craftsmanship issues.


Heater vent locations. (The foot of the bed on my side gets way too warm)
Antennae locations. (The tv antenna hits the radio antenna if I rotate 90)

2016 28rls.
Purchased in February.
Around 20 nights in it so far.
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Old 05-09-2016, 06:18 PM   #53
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Location: Lancaster
Posts: 503
Overall I'd have to say my 2016 23RLSW is pretty good. One piece of poor workmanship with the bedroom paneling, and a loose nut on a vanity faucet. So far, so good.
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Old 05-09-2016, 07:09 PM   #54
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Join Date: Apr 2016
Location: Wilton Manors
Posts: 62
I am quite pleased with the quality thus far. Everything works as it should, no leaks, handling is good, happy with fuel economy. Only minor issues at delivery and they seem to be more dealer-related than Jayco; missing second ignition key, one missing and one damaged screen, missing pole in shower. My brother had a Jayco prior to his current Montana and told me he would buy another Jayco in a heartbeat.
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Old 05-09-2016, 07:47 PM   #55
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Location: Tucson
Posts: 316
We're pretty happy with the quality. There are some heat issues - we live in Arizona - but the dealer is good about fixing things like warped cupboard doors (which are now fine, 'cause the new ones had time to acclimatize). We are doing some mods, of course, but we're happy.
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Old 05-13-2016, 04:11 PM   #56
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Join Date: Apr 2016
Location: Gray
Posts: 2
Slide issue after forst trip

I would rate our initial quality check upon receipt a 7.

1. Missing leg on hide a bed. Dealer had to go find one.

All other items APPEARED to be ok on the 1 hour walk-thru.

Picked up unit at dealer in Indiana not far from Jayco. Drove from GA.

2016 Jayco Jay Flight 28BHBE

Purchased on April 21, 2016

On our way home we stopped to experience our first camping outing at a campground. We stayed for 2 days. When pulling in slide to leave noticed it was pulling the rubber seal off of the side window on right rear side of slide. In addition noticed a hole the size of about a quarter in the rubber seal going down the side of the unit for the slide. It was at the very top. After working with it to get it back in ok it appears the whole slide shifts to the right when going in.

When we got home I took it to Camping World (closest Jayco Service Dealer to us) and asked them to look at it. They just got back to me and said the slide has to be removed and that there is a bow in the wall where the slide goes. They are going to try to fix it I guess once they get approval from Jayco. So after this was brought to my attention I would have to change my quality score to 3 or 4. Any suggestions on what we should do please share. I am NOT a HAPPY CAMPER YET....
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Old 06-02-2016, 05:23 PM   #57
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Join Date: May 2016
Location: Virginia Beach
Posts: 25
I rated ours a 3.. This is not a full list...

Delivery - April 2015


April/May 2015:
  • Black water tank valve stuck causing a major black water leak. This happened on our maiden voyage and ruined our first vacation for the year. Valve and insulation panels had to be replaced. Stayed in repair for over 3 weeks.
August/September 2015:
  • Thermostat went out on the AC unit during a hot july vacation. spent the entire week without AC. Had to bring it in to get it replaced. Stayed in repair for over 3 weeks.
  • Also shelf below kitchen sink was not finished. Missing the shelf!. - they fixed this
  • told them about the awning sticking. Never addressed. Still sticking and rolling up improperly
  • Door to the bathroom was sticking. they fixed this
Current issues that have to go in for warranty repair:
  • Lights above the dinette table do not function THey just stopped working one day.
  • Molding came lose in kitchen and needs to be stapled back to the slide
  • Countertops are warping in the bathroom and outside kitchen (No excessive water exposure). Seems maybe the edge molding wasn't sealed or something.
  • GFCI outlet Was not functioning/resetting causing all GFCI outlets and the refrigerators to not function(I fixed this myself by replacing the outlet)
  • Rear access panel for refrigerator is not closing properly causing water to collect.
  • Multiple missing screws in the slides
  • TV swivel mount was not mounted correctly causing deep scratch in the cheap laminate wood panel.
  • Awning is not mounted correctly causing it to stick when putting it out and also causes it to not roll up properly so it is wrinkled/ This is def going to cause it to age prematurely.
  • Power jack keeps blowing its fuse. I had to put a larger one in there which is probably going to cause the motor to go bad.
  • No Molding was installed in the rear closet.. At all...
  • Kitchen table is loose and wobbly even for RV standards.
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Old 06-02-2016, 05:42 PM   #58
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Join Date: Dec 2014
Location: montreal
Posts: 559
And your point is ?

just kidding,

according to some all that is happening because its not an high end product that you bought, thats normal or almost normal when you buy a new RV ......give yourself a couple of years than you will be able to enjoy your new ..2 years old new trailer

good luck !



Quote:
Originally Posted by CaldwellOne View Post
I rated ours a 3.. This is not a full list...

Delivery - April 2015


April/May 2015:
  • Black water tank valve stuck causing a major black water leak. This happened on our maiden voyage and ruined our first vacation for the year. Valve and insulation panels had to be replaced. Stayed in repair for over 3 weeks.
August/September 2015:
  • Thermostat went out on the AC unit during a hot july vacation. spent the entire week without AC. Had to bring it in to get it replaced. Stayed in repair for over 3 weeks.
  • Also shelf below kitchen sink was not finished. Missing the shelf!. - they fixed this
  • told them about the awning sticking. Never addressed. Still sticking and rolling up improperly
  • Door to the bathroom was sticking. they fixed this
Current issues that have to go in for warranty repair:
  • Lights above the dinette table do not function THey just stopped working one day.
  • Molding came lose in kitchen and needs to be stapled back to the slide
  • Countertops are warping in the bathroom and outside kitchen (No excessive water exposure). Seems maybe the edge molding wasn't sealed or something.
  • GFCI outlet Was not functioning/resetting causing all GFCI outlets and the refrigerators to not function(I fixed this myself by replacing the outlet)
  • Rear access panel for refrigerator is not closing properly causing water to collect.
  • Multiple missing screws in the slides
  • TV swivel mount was not mounted correctly causing deep scratch in the cheap laminate wood panel.
  • Awning is not mounted correctly causing it to stick when putting it out and also causes it to not roll up properly so it is wrinkled/ This is def going to cause it to age prematurely.
  • Power jack keeps blowing its fuse. I had to put a larger one in there which is probably going to cause the motor to go bad.
  • No Molding was installed in the rear closet.. At all...
  • Kitchen table is loose and wobbly even for RV standards.
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Old 06-02-2016, 08:11 PM   #59
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Location: Streamwood
Posts: 222
Only big problem in first month was that the air conditioner wouldn't cool down. But that's not Jayco's fault, Coleman goofed. Otherwise we love our Starcraft.
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Old 06-02-2016, 09:45 PM   #60
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Location: Decatur
Posts: 621
Required minor adjustments to the slide - all else has been excellent so far (2 months and 2 camping trips).
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