I do agree, every time I have called I have got a quick replay and great info. I also agree that I have git just as good info from JAYCO owners.
The only thing that Jayco let me down with was the bluetooth mic in the stereo system that they forgot to install. I was asked to return to the dealer and have them install it but the dealer is about 2 hours from my house not counting traffic.
2015 Jayco Grayhawk 31DS