Jayco Part Numbers

[cbhughan]

I went to order a plunger for the bed and had the part number and manufacturers name taken right from it. I called a Jayco dealership in Ft Worth Tx and was told she could not cross reference the part with that number. And yet all I had to do was google search the part number and was able to get it from Amazon.com. the trailer is a 2011 256BKS. Why wouldn't a Jayco dealer have a cross reference for any Jayco trailer?

[Denise]

Welcome to the Jayco Owners Forum cbhughan! Amazing that dealers aren't always knowlegable about the product they sell or service. When we toured Jayco factory two years ago, we were told that contacting Jayco direct can put you in touch with someone who will help you order parts for any product they have ever made. Congrats on your new tt!

[cbhughan]

I also would have thought if I went to Jayco.com on the web there should have been a field for ordering parts with Jayco part numbers. I believe Jayco assigns there own part numbers that are different from the manufacturers part numbers.