Jayco RV Owners Forum
 


Reply
 
Thread Tools Display Modes
 
Old 10-03-2016, 08:56 AM   #1
Junior Member
 
Join Date: Mar 2011
Location: lower mainland
Posts: 15
Smile jayco steps up!

purchased our white hawk 24rbs in march 2014 ( traded 2010 jay flight 22fb ). this summer noticed discolouration of front cap and initially thought a good waxing would remedy it. fading became worse, so after reading several posts on this problem, contacted jayco by email explaining problem and that we realized our warranty had expired. they requested pictures, and after sending them, jayco said they would authorize replacement of front wall. very pleased with jayco's response. have scheduled an appointment with purchasing dealer for the end of october. will follow with post after work is done.

cheers,

grampacc
__________________

grampacc is offline   Reply With Quote
Old 10-03-2016, 02:40 PM   #2
Senior Member
 
schiguy's Avatar
 
Join Date: Feb 2016
Location: West Virginia
Posts: 229
It is always good to hear about the positive. Congrats on your good experience.
__________________

__________________
2016 Jayco North Point 375 BHFS

2015 Chevrolet Silverado 2500 HD Duramax SB SRW
schiguy is offline   Reply With Quote
Old 10-03-2016, 03:51 PM   #3
Senior Member
 
JetTech's Avatar
 
Join Date: May 2016
Location: Swanton
Posts: 114
Quote:
Originally Posted by schiguy View Post
It is always good to hear about the positive. Congrats on your good experience.
X2 on the positive! Lately, I'm guilty of some of the negative... Sorry all!
__________________


2016 Ram 3500 4X4 Dually, 6.7 Cummins, 3.73
2017 Jayco North Point 377RLBH, Cummins/Onan Gen
JetTech is offline   Reply With Quote
Old 10-04-2016, 05:09 AM   #4
Senior Member
 
edatlanta's Avatar
 
Join Date: Dec 2009
Location: Jennings Ferry COE Campground, Akron, AL
Posts: 2,393
It is always nice to hear of positive things from manufacturers. During the warranty period with my Designer I had nothing but good results from Jayco. With the manufacturer of the rubber roof is another story and why I no longer have a rubber roof.

Remember this: If we are looking for an RV that is perfect in every way and absolutely nothing will need warranty service we will be looking for a long time since this rig doesn't exist and if it did it would be so expensive no one could afford one. How the manufacturers handle warranty issues is the answer and Jayco treated me well.
__________________
Ed
KM4STL

2006 GMC 2500HD CCSB 4x4 Duramax/Allison, Titan 52 gallon fuel tank, Prodigy Controller, B&W Companion Hitch
2010 Jayco Designer 35RLTS, Cummins/Onan RV QG 5500 EVAP, Progressive Industries EMS-PT50C, TST Systems 507 TPMS, RV Flex Armor Roof
edatlanta is offline   Reply With Quote
Old 10-05-2016, 02:38 PM   #5
Senior Member
 
Join Date: Dec 2014
Location: montreal
Posts: 559
Quote:
Originally Posted by grampacc View Post
purchased our white hawk 24rbs in march 2014 ( traded 2010 jay flight 22fb ). this summer noticed discolouration of front cap and initially thought a good waxing would remedy it. fading became worse, so after reading several posts on this problem, contacted jayco by email explaining problem and that we realized our warranty had expired. they requested pictures, and after sending them, jayco said they would authorize replacement of front wall. very pleased with jayco's response. have scheduled an appointment with purchasing dealer for the end of october. will follow with post after work is done.

cheers,

grampacc
my dealer is contacting jayco for the very same problem on the same model of the same year, hopefully ill get the same answer 🙂
__________________
Jayco Whitehawk 24RBS 2014

Ford F 150 Ecoboost Tow Max 3.73 2014

Equalizer hitch 1000/10000
homer1959 is offline   Reply With Quote
Old 10-05-2016, 02:49 PM   #6
Senior Member
 
Join Date: Jan 2014
Location: Northern Ontario
Posts: 216
Just dropped off my Whitehawk 28DSBH to the dealer today to have the front cap repainted. Even though my 2 year warranty expired in May Jayco came good with the repaint. I will leave it at the dealer for the winter and they will send it to a paint shop for the work. I am having the front painted white to match the sides so if it ever fades again it should not be as noticeable.
__________________
2014 Jayco Whithawk 28DSBH
2012 F150 SCREW 5.0 XLT XTR Off Road package, 3.73 EL, tow package, Peragon retractable cover.
DJL1967 is offline   Reply With Quote
Old 10-06-2016, 01:51 PM   #7
Junior Member
 
Join Date: Jul 2015
Location: Oklahoma City
Posts: 13
Do you have any contact information for jayco? Mine is fading too and I did the same thing by waxing it and it looks worse.
__________________

medicman4877 is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Virginia State Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3

All times are GMT -6. The time now is 06:34 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Copyright 2002-2016 Social Knowledge, LLC All Rights Reserved.