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04-17-2015, 04:11 PM
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#1
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Senior Member
Join Date: Apr 2015
Location: Western New York
Posts: 605
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LED Awning Lights Failure
I just took delivery on Jayco 2015 27LRS on April 14. While showing my neighbor the camper, I illuminated the LED awning lights. Then a minute later, half the of the length of the lights went dark. I am assuming a defect. Since this is basically a minor problem and I am a long distance from the dealer, I was wondering how easy it would be to replace. I know it's still under warranty but time is money and if its simple repair, I rather pay for a new strip and do it myself. Would Jayco send me a new one at N/C for me to install?. Dealer does not return phone calls and I am waiting for Jayco's response via e-mail.
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04-17-2015, 06:07 PM
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#2
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Senior Member
Join Date: Oct 2014
Location: Sparwood, BC
Posts: 2,800
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The story is always the same; dealers never return calls. Jayco always goes through the dealer for repairs and parts as I remember. Just check where the fault lie and fix it yourself. Or order a new strip where ever you can get it. A lot of times dealer want you to drop it off and in most cases the fuel cost to drop it off and pick it up is more than the repair.
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2014 Ram 1500 CrewCab 4x4 5.7 Hemi 3.92 Rear and Air Lift 1000
2005 Jayco Jay Feather LGT - 29Y GVWR-7000 lbs.
Dexter Axle Lift 4-9/16" - installed with sub-frame.
Pro Series 1200 lbs. WDH with Double Sway Bar.
Champion 3100/2800 watt Inverter/Generator-Onboard Solar Power
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04-17-2015, 07:06 PM
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#3
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Senior Member
Join Date: Dec 2012
Location: NW AR (God's Country)
Posts: 2,051
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Shortly after delivery of my Jayco the string on the large window blind broke (due to rubbing on an open grommet). I called Jayco, gave them my VIN, told them that my dealer was 200 miles from me and if they would send me a replacement string, I would repair it myself. They sent me a new complete blind (with string ). Go for it!
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2012 Eagle Super Lite HT 26.5RKS
2005 GMC 2500 SLT HD D/A
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04-17-2015, 07:25 PM
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#4
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Senior Member
Join Date: Aug 2014
Location: Dallas
Posts: 155
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Had the same issue. Dealer replaced it once and went bad with in weeks. One thing, they are bright and the bugs love it. I do need the traditional yellow ligh.
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04-18-2015, 12:07 AM
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#5
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Senior Member
Join Date: Sep 2010
Location: Near St Louis
Posts: 474
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Already on my 3rd set on our 2014 375BHFS. Decided when this set craps out I'm really considering going back with a traditional "old school" but tried and true porch light.
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04-18-2015, 07:19 AM
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#6
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Site Team
Join Date: Feb 2014
Location: Charleston
Posts: 1,714
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We are on our second set. When this set goes out I am going to replace with a set of the color changing ones from ebay.
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Can't find what you're looking on JOF? Try:Jayco Owners Forum Custom Google Search
TV 2005 Ram 3500 CC LB SRW Cummins POWER
2014 Jayco Jayflight 32BHDS Prodigy P3 brake controller.Reese dual cam 1400/14000
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04-18-2015, 07:38 AM
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#7
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Senior Member
Join Date: Apr 2015
Location: Western New York
Posts: 605
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Is it easy to replace the light strip?
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04-18-2015, 08:05 AM
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#8
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Senior Member
Join Date: Sep 2010
Location: Scottsdale, AZ
Posts: 795
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We are taking ours to the dealer to have our 3rd set installed. Only 2 more months of our 2 yr warranty.
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Joe and Mary Anne
1 20 yr old DD
2014 Ram 2500 Diesel Laramie Mega Cab 4 X 4
2011 Jayco Jay Flight 26RLS-Sold
2014 Jayco Eagle 298 RLDS
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04-18-2015, 08:54 AM
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#9
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Senior Member
Join Date: Sep 2010
Location: Near St Louis
Posts: 474
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The Meeker,
On our 375 you have to remove the glob of silicone where the 2 wires enter the trailer to get to the connection. In total its a 15-20 minute job.
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06-08-2015, 10:47 PM
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#10
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Junior Member
Join Date: Mar 2013
Location: Claresholm, Canada
Posts: 10
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I really don't know how manufacturers keep getting away with installing sub par parts on RV's. My 2015 Pinnacle had both of the front cap led's replaced, now both lower are partially burned out and under my main awning it is so dim you can't see anything. My slide awning is wonderful (I can see to BBQ) After reading some of the horror stories, maybe I've been lucky.
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06-09-2015, 12:16 AM
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#11
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Junior Member
Join Date: Aug 2014
Location: Phoenix
Posts: 22
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I have not had problems with my led lights yet/Just bought my 5th wheel back in Sept of last year. I have ordered 20 rolls of LED spools from this company mostly for accent lighting and they are used nightly 7 days a week. All worked great. I also used a spool for bed lighting and tool box lighting for my truck. Makes it easy to hook up trailer in dark. The ones you want are the waterproof led strips. There "SHOULD" be 12V power up there were you could replace strip and use existing remote. http://www.ebay.com/itm/Waterproof-W...item3a9e939150
If you want color changing you can buy these. Select waterproof 5050 waterproof strip and also add IR remote. The remote will let you change colors or scroll/strobe colors and turn off and on.
Full Color 5M 5050 RGB Flexible Waterproof 60LED M 300Leds Ambient LED Strip | eBay
Just a note that Jayco may use 3528 LEDs and not 5050 which are brighter. They are called SMD 5050 because the dimensions of the chips are 50mm x 50mm. These LED chips have 3 LED chips in one housing (sometimes called tri-chips), and are a lot brighter than 3528 LED chips. They are used when you need high illumination for your project area. Theoretically, SMD 5050 LEDs can offer a light output 3 times that of the 3528 strips, and therefore the 5050 LED is well suited for lighting up areas that may be subject to high levels of ambient light. Though they produce more heat, it is still drastically lower than other lighting options. The 5050's are different from the 3528 LEDs in that 5050s can combine the three different chips to inside the housing to create millions of color variations. The 3528 SMD led strips come in one color only.
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2014 26.5RKS 5er
2008 GMC 3500 Duramax
B&W Companion Hitch
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06-09-2015, 05:26 AM
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#12
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Senior Member
Join Date: Apr 2015
Location: Western New York
Posts: 605
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The dealer finally sent out a technician last week to replace the LED light strip. He did a "cob job" , meaning he did not pull back the caulking on the awning frame to use the electrical connections, just snipped the wires and spliced them into the new strip then wrapped it with electrical tape. I will have to buy a new strip and install it myself.
I have come to the conclusion that most RV service technicians have very limited mechanical ability, are poorly trained, and are pretty much incompetent.
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