Jayco RV Owners Forum

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Old 06-23-2015, 05:47 PM   #1
Junior Member
Join Date: May 2012
Location: Kerhonkson
Posts: 23
Not happy in NY

Can anyone out there please tell me where you take your jayco for service or warranty work. I live in Hudson valley and have not had very good luck, we had our eagle 5th wheel back for warranty work done only to have it hit at the dealer and never seem to get things done right, so now we traded our eagle for a new pinnacle at a different dealer took it back for some minor warranty work , got the phone call today that rig was done BUT it to was hit with damage!! I am really pissed, is there any shops out there that you can go to and not have to worry about your rig getting damage done to it and have quality work done!!! Jayco needs to really get on their dealerships and focus on them doing quality work on customers units!!

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Old 06-23-2015, 06:42 PM   #2
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Join Date: May 2015
Location: Campbell Hall
Posts: 2,402
You live in my backyard.

Price Rite in Montgomey has been supplying me with parts and advice for 6 years.

There's Alpine Hous in Port Jervice (I wasn't too thrilled with them).

I bought a the new 19RD from Camping World in Kingston. The tech staff that did the PDI seemed knowledgable.

Further north on the thruway is another Alpin Hous just past the connector with the Birkshere Spur.

I do all my work myself. The only exception is warrantee or recall stuff.

If you want to come by some weekend and I can show you how to fix all but the biggest issues on your RV.

TT 2015 19RD "TheJayco"
TV 2003 F-350 "Montblanc" - Housebroken chore truck

Sitting in The Cheap Seats.
And proud of it!
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Old 06-23-2015, 08:10 PM   #3
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Join Date: May 2014
Location: Hudson Valley, NY
Posts: 503
I'm from the Hudson Valley as well, and bought from Garick RV in northern NJ. Sale went smooth, and service has been very good so far.
2006 Ford F350 SD Powerstroke Diesel Crew Cab
2014 Jayco Jay Flight 28BHBE
Reese Dual Cam
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Old 06-23-2015, 10:16 PM   #4
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Join Date: Mar 2015
Location: Newburgh
Posts: 12
Camping world in kingston the service dept is a joke ..there was a place in Gardner ny that did warranty work for jayco but not sure they are still there
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Old 06-24-2015, 10:59 AM   #5
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Join Date: Jul 2012
Location: Long Island
Posts: 226
Try Len Rich in Gardiner ... I know a few people who used them and were super happy with them.

I have a friend of mine who had a Jayco 5th wheel rear ended and literally destroyed. Len Rich repaired the 5th wheel better than new.

Len-Rich RV Mobile Repair and Parts

2012 Ram 2500 Crew Cab 4x4 5.7 Hemi 4.10
2015 Jayco Eagle 284BHBE
2009 Jayco Eagle Super Lite 256RKS
2007 Jayflight 20BH
1997 Fleetwood Cheyenne PUP
1984 Rockwood 1080 - PUP 1969 Coleman PUP
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