If there is a problem with the broadcaster, it is nothing that Jayco can fix. If it is a problem with the television, then replacing it with the exact same model will not solve the problem.
Don't know what you can expect Jayco to do, if it is a problem with the television signal that is giving you the problem, the problem lies with RCA or the broadcaster, or both.
Richard and Laura Ray
Amateur Radio W4RLR
"The Green Goblin" 2008 F-250 Lariat CC SB, 6.4 liter automatic, 4x4"Love Shack" 1995 Jayco Eagle 277 RBSS fifth-wheel