The only good thing I have to say about our dealer us that they're in the same town as we are.
The sales experience was a nightmare, the PDI was a joke and the warranty service is worse.
4 weeks to accomplish a few small tasks that totaled 6 house of labor and then two trips out to my place for them to fix things they fixed wrong.
I've now had to call an independent service shop who happens to be an authorized Norcold shop because my dealer won't return my calls and as it turns out they're not even authorized by Norcold to work on the refrigerator in the unit they sold to me.
All of the issues were minor but they just couldn't understand that brakes need to work properly, awnings and slide toppers shouldn't bang into each other, slides need to be centered in the sidewall to keep from peeling window trim off, and gray tank valves should close, and they shouldn't give a coach back with two stone dead batteries and non working levelers.
Warranty issues are not to be unexpected nor should good service.
But we really like the coach...and are glad we bought it.
Me and my beautiful wife. Really close to retirement and can hardly wait!
2016 Eagle 321RSTS. MorRyde pin box. 12cu ft refer. Slide toppers and second awning.
2014 Silverado Duramax. Crew cab short box. Reese Titan 16K slider. Air bags.