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View Poll Results: RV Dealer Satisfaction Poll
I am extremely satisfied with my RV dealer 119 40.07%
I am satisfied with my RV dealer 67 22.56%
I am somewhat satisfied with my RV dealer 24 8.08%
I am somewhat dissatisfied with my RV dealer 23 7.74%
I am dissatisfied with my RV dealer 17 5.72%
I am very dissatisfied with my RV dealer 18 6.06%
My RV dealer is so bad I would not wish them on my worst enemy 11 3.70%
I have not had enough experience with them yet to form an opinion 18 6.06%
Voters: 297. You may not vote on this poll

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Old 03-20-2015, 06:36 PM   #1
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RV Dealer satisfaction poll

RV Dealer Satisfaction Poll


How satisfied are you with your RV dealer experience? Civil discussion welcome as always.
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Old 03-20-2015, 07:37 PM   #2
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My dealer was great, couldn't ask for better. And that praise goes mainly to the service department. The sale was easy. Bought it at the state fair for what I figured was a good price at the time.

I'm a happy camper.
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Old 03-20-2015, 08:23 PM   #3
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ABC RV Anchorage, Alaska. Our dealer was outstanding. We walked in just after the Seattle playoff game and told him we had been looking at trailers for the past 7 months. We were just there to get ideas. We gave him an idea of what we wanted and he opened a few different makes and models up let us walk through and look. No pressure. When we concluded looking we went inside and he wrote us up a quote price on brochures for the models we liked, and then bid us farewell. He let the TT's sell themselves. We went back 4 days later with the check for the amount he wrote on the pamphlet. Three days after that we were at their service yard and getting the PDI. It was very thorough, and even noted the LED light was out on the power jack at the hitch as well the cover was cracked in one place. They told us they will replace the entire power jack when we de winterize the rig. So far they have held true to their word. The price the salesmen penned included a brand new WD hitch with sway bar, two brand new deep cycle batteries and full propane tanks.

Picking this thing up in January in Alaska is the way to go for a great sale price. Cheaper than any dealer in the lower 48 could give me for the same model.
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Old 03-20-2015, 09:12 PM   #4
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Traveland RV in Langley,BC.

salesman Lorin, I wanted to buy the first one we saw. He wanted to show us, and explain the pros/cons of others.

Ending up buying the first one - but now knew why. Our first TT.
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Old 03-20-2015, 09:24 PM   #5
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RV City in Morinville Alberta (suburb of Edmonton). The salesman John did a good job and the service department was adequate. Service screwed up installing the 7 way plug in my pickup's box, but they fixed the problem with no argument. Price was best in Alberta.
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Old 03-20-2015, 11:26 PM   #6
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I bought my RV on the internet from Camping World in Tucson AZ. I have a few issues that have needed some corrections which I expected with a new RV. The dealer has been great helping to get issues resolved. I would recommend them because of their service.
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Old 03-21-2015, 05:23 AM   #7
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I must say I am pleasantly surprised about the results so far after all the reports we have heard about terrible dealer service. But it is still early in the poll.............
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Old 03-21-2015, 06:06 AM   #8
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We bought our first TT(Starcraft) from COLERAIN RV in Cincy in 77 and are still buying there. They are still family owned and went from a very "quaint" facility to 4 large locations. 3 in Ohio and 1 in Indy.They care about the customer and have a staff that makes it happen.
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Old 03-21-2015, 06:09 AM   #9
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I'll wait to judge our dealer (Richardson's RV-Riverside, CA) until after we take delivery of our new Jayco. So far, in dealing with the sales department, I'm not too impressed.
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Old 03-21-2015, 06:19 AM   #10
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Camperland of Oklahoma, in Tulsa, could not have been a better experience. From the sales rep to the tech people doing walk thru to the hitch installer to the parts department to the sales manager, and now to the service department answering my numerous remaining questions, we've had nothing but courteous, hospitable treatment. For good measure, we even got a postcard last week inviting us to a customer appreciation event in April; while we won't be there for it, it's nice to know they're doing it, and even the lady on the phone when I called to give our regrets sounded genuinely disappointed that we wouldn't be there.
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