@ Ed: it is a warranty issue; however, the slide is stuck open as it sits in my yard. The local dealer is not much help; I did not buy from them, so, they do not feel they should extend themselves for me. I have complained to Jayco about this dealer and Jayco is willing to pay another service center for the repairs, but, I need to close the thing up first. I'm sure if I fight for a service tech to make a house call, I would probably have to pay first and chase Jayco for reimbursement. Bottom line - I feel more comfortable doing this type of repair myself... rather than having a service guy respond; force the thing closed to get it back to the shop; and have it sit "forever and a day" for it to be fixed. Plus, I live in the country (yes, Rhode Island does have a "country") and it is a chore to manage my 1000' driveway.
If it was something more than just a simple swap of parts and a tight squeeze of a work
area, I would be doing battle with the dealer/repair people. Besides, I'm newly retired -I'm up for the challenge!
NOTE: Jayco has been great to deal with. I am 100% positive that if I was stuck in a CG, Jayco would have done everything and anything to correct this issue. For me, one battle at a time... And in closing, like someone else mentioned, I will now know my rig better than I did before