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Old 08-17-2016, 01:40 PM   #1
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So bummed!

All right my Jayco friends,
So I ordered my 2017 Eagle HT 27.5 rlts the beginning of June, and it was delivered to my dealer yesterday. Yea, so excited! Then the dealer called and said, sorry they put in the wrong windows. It will take 4 to 6 more weeks to get the new one. My wife and I had made plans and now have to change them due to the set back. Jayco said if I take it as is, they will knock off a thousand dollars and I said no. Just a question! Is it wrong of me to ask Jayco to pay for adding a Maxx fan and cover to at least compensate for there screw up and having to change all of my plans? I know accidents happen, but geesh. I am more bummed than angry since I hear so many great things about the company. Thanks for listening, I still love Jayco and just needed to vent!
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Old 08-17-2016, 02:19 PM   #2
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What kind of wrong windows did they put in?
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Old 08-17-2016, 02:29 PM   #3
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I'm of the opinion that it wouldn't hurt to ask for a token of compensation but remember they did not make the plans and are not actually responsible.
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Old 08-17-2016, 02:30 PM   #4
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I ordered the dual pane frameless and they put in the regular single pane, framed ones.

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Old 08-17-2016, 02:31 PM   #5
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CONGRATULATIONS on the JAYCO (on order)!!!
...and WELCOME TO JOF!!! The members here are GREAT!!! There is a lot of GREAT information to be found here. I am sure that you will have information and pictures to share with us... so please do!!

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I would tell Jayco that you would like to be compensated in the form of a fan, but I doubt that they would go along with the cover, but give it a shot. You have nothing to lose.
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Old 08-17-2016, 02:47 PM   #6
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Quote:
Originally Posted by MrWyoming View Post
I ordered the dual pane frameless and they put in the regular single pane, framed ones.
Now, just asking. Did you see the order sheet? Did the dealer mess up or was it definitely JAYCO?

As was mentioned if it was the factory they might throw in the fan, but the covers are dealer installs.
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Old 08-17-2016, 02:50 PM   #7
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It was Jayco unfortunately. That was the first thing I checked, lol. Mistakes happen, so I am not irate, just bummed.

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Old 08-17-2016, 03:03 PM   #8
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Thank you! I did ask, so I guess time will tell.
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Old 08-17-2016, 04:51 PM   #9
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Talked to a guy at a state park campground recently who says he hates his frameless windows because they do not allow for air flow. He said he wished he had the windows that open sideways that we have.
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Old 08-17-2016, 06:14 PM   #10
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down to quality control,and final inspection of the unit before it leaves, surely they only missed this one ,in a rush to get it out the door, good luck do not take it till your happy !
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