Originally Posted by slinger
Both times I've purchased a trailer from a dealer, the dealer attached the breakaway cable directly to the chain. They told me "this is how I've always seen it done".
That's the first thing I fix when I get away from the dealer.
Why is it so many "dealers" (not all) are so lacking in procedures and their product knowledge?
I have experienced this with dealers as well. You learn quickly to take anything they tell you with a grain of salt. Do your own research.
I had one tell me to be sure and turn off the antenna amplifier (yes, you should) because it drew 10 amps and would kill the battery in a couple of hours. His knowledge from that point on carried little meaning.