I had a rough experience at a local dealer that is a Jayco warranty repair shop. I didn't buy my TT from them because I had it prior to moving into the area. The dealer rep told me he wouldn't work on my TT because I didn't buy it there. I appreciated his honesty. They are going to take care of their customers first. But that didn't help me as a Jayco customer either.
I asked the dealer rep if Jayco was aware of their policy and I informed him I was going to see if either Jayco or his dealership was misrepresenting themselves. He was not real customer friendly, but made an appointment for me. I called the dealer a couple of days before the appointment to confirm it, but they had never heard of me.
This all happened at a name you would all recognize. If they're not the biggest in TT sales, repairs, accessories, and insurance, they're certainly one of them. I thought the next time I passed their facility I would tell their manager I wouldn't spend a dime with them in the future. I decided not to waste my time with that, because they don't care.