And that's fairly typical, but it sounds like in this case, the dealer is just flat out refusing to do anything. I guess they must have an excessive amount of business in order to turn down a potential new customer.
2013 Starcraft Travel Star 229TB
2011 Jayco X17Z(traded in)
2010 Jayco Jay Series 1207(traded for the 17Z)
2011 Chevrolet Silverado 2500HD Z71 CC 6.0L/3.73
Reese "Pro Series" 800lb Trunnion WDH w/sway control