This sounds like an industry issue, which is sad. We all bought our RV's for enjoyment and a bunch of these dealers couldn't care less. Warranty work should be performed under warranty by an authorized dealer, it should not matter where it was purchased. But since RV dealerships are not franchises in the same respect as car dealerships, we will have to deal with the slimy ones, and the less than motivated ones, when we have to. Knock on wood my TT has not had any issues, but based on my purchase experience, I'd be leery with service as well. But, at the same time the tech who prepped my TT and did my walkthru was awesome so, I guess its hit and miss.
2010 Saturn Outlook
2013 Jayco 228BH
Husband and father of 2
Dogfather to Yoshi our rescue German Shepherd
and Alley our husky mix rescue