I just picked up my new 266 RKS Eagle Saturday from the dealership and have officially started the loading process for my first camping trip this coming weekend!!! I do have a question which I feel dumb asking but rather ask than break something. On the flat screen mount I have it's locked into place. There is this little forked key they give you that the guy walking me though on Saturday had no clue on how to use it said oh there is a place you put it behind the tv and pry and it will pop loose so you can rotate it. Unfortunately no one at the lot knew how it worked and after 4 hours I figured I could figure it out. Looks like the one I Have in my house but for some reason I can't get it to release. Anyone else have this issue or maybe I"m just pushing instead of pulling etc. Any help would be appreciated.
My last trailer was an easy twist and pull to release that didn't work on this one either.
Thanks and glad I decided to Join the Jayco family!