Originally Posted by Bassdogs
As a buyer, you have to be incharge and expect to be lied to and fed BS.
This is just sad to me; unfortunately true, and VERY sad. I knew what I was getting into when I bought my trailer; I knew I was going to be at the top of my capacity. I did the research for years before I ever stepped on a lot. No salesperson was going to pull the wool over my eyes.
How many other people out there get duped into buying something way too heavy (and thus dangerous for their family and mine as I share the road with them).
In this day and age with all the information and communication flying around out there, I'm surprised more dealers don't get hammered on customer reviews for stuff like this. My dealer had the best reputation in the region, even so, my salesman said I would have no problem towing my rig. He didn't look at any of the specifications on my truck. He said "is that your truck? Yeah, you'll have no problems"; I just rolled my eyes, but I should have called him out on it. Granted, I don't have problems, but I'm at my max and I know it.
Should we have laws for this? No, I think we have enough laws. But the RV industry should self-regulate this and TRAIN and AUDIT their sales reps and dealers. Jayco and other manufacturers should "mystery shop" their "authorized" dealers. I spoke to a few sales people when I was buying my trailer and not one of them knew their posterior from that hole over there. Why is that tolerated? Why have consumers not eradicated that behavior?
2014 Jay Flight 28 BHBE
2015 RAM 2500 6.4L HEMI, Tradesman 4x4, 3.73
Blue Ox SwayPro (BXW 1503)
Upgraded from an REI internal frame backpack and a Eureka 1/2 dome tent!