Jayco RV Owners Forum
 


Reply
 
Thread Tools Display Modes
 
Old 08-05-2016, 09:09 PM   #201
Senior Member
 
Camping Couple's Avatar
 
Join Date: Aug 2012
Location: Kalamazoo
Posts: 715
Quote:
Originally Posted by Arniesports60 View Post
I wanted to share with you an email I received from
Jayco's Service Manager regarding the Merger -

---
Good morning,

We are excited about the purchase and the opportunities it brings.
Thor believes in what we do and how we do it.

Sincerely,

Roger Johnson

---
That's pretty funny. There isn't a Roger Johnson in the service department at Jayco.
__________________

__________________

2015 Jayco 24FBS Elite Jay Flight
2013 Chevrolet Silverado 2500HD 4X4 6.0L 3.73 Axle
HD Trailering Package with Integrated Brake Controller
Equal-i-zer Hitch 10k/1000
Camping Couple is offline   Reply With Quote
Old 08-05-2016, 10:00 PM   #202
Senior Member
 
Larry G.'s Avatar
 
Join Date: Dec 2011
Location: Reno (home base), Oregon coast, Eloy, AZ
Posts: 890
Quote:
Originally Posted by Camping Couple View Post
That's pretty funny. There isn't a Roger Johnson in the service department at Jayco.
And your source??
__________________

__________________

2012 Pinnacle 36KPTS - Kitchen Pantry Triple Slide
Mor/Ryde suspension and pin box, Dual pane windows, Auto Leveling System, 2 A/C's, Sailun G's and more...
View photos

Our Trip Journal
Larry G. is offline   Reply With Quote
Old 08-05-2016, 10:30 PM   #203
Senior Member
 
Arniesports60's Avatar
 
Join Date: Mar 2015
Location: Fremont
Posts: 103
Roger j

Roger is the service manager for the precept line
Arniesports60 is offline   Reply With Quote
Old 08-05-2016, 10:53 PM   #204
Senior Member
 
Larry G.'s Avatar
 
Join Date: Dec 2011
Location: Reno (home base), Oregon coast, Eloy, AZ
Posts: 890
Quote:
Originally Posted by Arniesports60 View Post
Roger is the service manager for the precept line

Thanks....maybe Camping Couple will get a clue.
__________________

2012 Pinnacle 36KPTS - Kitchen Pantry Triple Slide
Mor/Ryde suspension and pin box, Dual pane windows, Auto Leveling System, 2 A/C's, Sailun G's and more...
View photos

Our Trip Journal
Larry G. is offline   Reply With Quote
Old 08-06-2016, 07:08 AM   #205
Senior Member
 
Camping Couple's Avatar
 
Join Date: Aug 2012
Location: Kalamazoo
Posts: 715
Quote:
Originally Posted by Larry G. View Post
Thanks....maybe Camping Couple will get a clue.
I do have a clue, no need for sarcasm Larry. A friend of mine works in the service department at Jayco. He's never heard of him and he has worked there for many years. There isn't separate service departments for each line. There is only 1 service department. That's my source Larry.
__________________

2015 Jayco 24FBS Elite Jay Flight
2013 Chevrolet Silverado 2500HD 4X4 6.0L 3.73 Axle
HD Trailering Package with Integrated Brake Controller
Equal-i-zer Hitch 10k/1000
Camping Couple is offline   Reply With Quote
Old 08-06-2016, 07:26 AM   #206
Senior Member
 
glsimms's Avatar
 
Join Date: Jun 2012
Location: Southern Indiana
Posts: 1,304
Quote:
Originally Posted by Camping Couple View Post
I do have a clue, no need for sarcasm Larry. A friend of mine works in the service department at Jayco. He's never heard of him and he has worked there for many years. There isn't separate service departments for each line. There is only 1 service department. That's my source Larry.
Yes, we must keep our "Well Behaved Members" rating....

http://www.jaycoowners.com/forums/f2...ers-38154.html
__________________
2017 Some Other Brand (SOB)
2013 Jayco Jay Feather X23B (She Gone)
2014 Ford Expedition
Gerard
glsimms is offline   Reply With Quote
Old 08-06-2016, 07:43 AM   #207
Senior Member
 
Grumpy's Avatar
 
Join Date: Nov 2011
Location: Where ever the boss says we're going.
Posts: 3,778
Quote:
Originally Posted by Camping Couple View Post
I do have a clue, no need for sarcasm Larry. A friend of mine works in the service department at Jayco. He's never heard of him and he has worked there for many years. There isn't separate service departments for each line. There is only 1 service department. That's my source Larry.
Well your freind is very wrong. Each division has their own warranty/service reps and they are in different buildings. I definitely know that the service rep I dealt with in towables moved to the motorized group. How do I know, that person sent me an "e" mail saying so and giving me a new contact name.

The repairs are done in one building, except ENTEGRA, who's service building is at the end of the road.
Grumpy is offline   Reply With Quote
Old 08-06-2016, 07:58 AM   #208
Senior Member
 
Camping Couple's Avatar
 
Join Date: Aug 2012
Location: Kalamazoo
Posts: 715
Quote:
Originally Posted by Grumpy View Post
Well your freind is very wrong. Each division has their own warranty/service reps and they are in different buildings. I definitely know that the service rep I dealt with in towables moved to the motorized group. How do I know, that person sent me an "e" mail saying so and giving me a new contact name.

The repairs are done in one building, except ENTEGRA, who's service building is at the end of the road.
Ok I'm wrong.... I've been to the factory many times. So when someone says I don't have a clue, I'm not going to just sit there and not defend myself. Let's be clear. Originally I was commenting on the fact who the service manager was. He is not the service manager. Read the post.
__________________

2015 Jayco 24FBS Elite Jay Flight
2013 Chevrolet Silverado 2500HD 4X4 6.0L 3.73 Axle
HD Trailering Package with Integrated Brake Controller
Equal-i-zer Hitch 10k/1000
Camping Couple is offline   Reply With Quote
Old 08-06-2016, 08:43 AM   #209
Senior Member
 
Grumpy's Avatar
 
Join Date: Nov 2011
Location: Where ever the boss says we're going.
Posts: 3,778
Quote:
Originally Posted by Camping Couple View Post
Ok I'm wrong.... I've been to the factory many times. So when someone says I don't have a clue, I'm not going to just sit there and not defend myself. Let's be clear. Originally I was commenting on the fact who the service manager was. He is not the service manager. Read the post.
Arniesports60 clarified who Roger was and what line he handled, so how can you say that is not Roger's official title?

It's just like Celina is the Customer Service Manager for Towables and Joyce is the Customer Service Manager for Motorized. Celina"s office is the service/parts building on Bontrager Drive and Joyce's office is in the ENTEGRA building at the end of Bontrager Dr. I guarantee you everybody doesn't know every person in each division.
Grumpy is offline   Reply With Quote
Old 08-06-2016, 09:28 AM   #210
Member
 
koko's Avatar
 
Join Date: May 2016
Location: Southwest Wyoming
Posts: 87
I think positively and say that a really good product will become even better. We are thrilled with our Melbourne purchase, literally made just days before the acquisition by Thor. Two cliches: what's done is done, and only time will tell.
__________________

__________________
2017 Melbourne 24k - 2003 Jeep Wrangler
2013 Premier 19FBPR; 2013 Rpod 177 HRE
2011 Aliner Sport; 2008 Little Guy 5-Wide
1980 Shasta 21; 1981 Coleman Tent Trailer
1978 VW Westfalia; lots of tents
koko is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Virginia State Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3

All times are GMT -6. The time now is 08:05 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Copyright 2002-2016 Social Knowledge, LLC All Rights Reserved.