From the sound of this reply, you may be onto something.
Posted by Fred Bloggs 964 days and 2 hours ago.
OK, thanks for that.
If you go to www.sylvania.com
and click on microwave ovens you'll be rerouted to a chinese companies website www.galanz.com
and it would appear that the Chinese company supplies the microwaves to Sylvania who rebadge them.
For Customer service in the US, Sylvania list their number as 1 - 800 - 856 - 8977
Then they provide a link to www.galanz.com
There is no mention of any parts supplier so you would have to call Sylvania first to see where parts can be obtained from.
Hopefully they won't refer you to galanz.
Good luck with it.
Read more: My Sylvania SC-11100 Convection/Microwave needs a new keypad - JustAnswer http://www.justanswer.com/appliance/...#ixzz1qmoHawN2
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