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Old 08-04-2016, 10:48 AM   #11
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RustySocket could not be more correct. When we went to pick up our unit, we were there 4-5 hours checking every component and any way it could be powered and/or operated. As norty1 mentioned our dealer had everything hooked up and waiting for us to inspect. There was a technician assigned to us and the owner told us to take all day if necessary, they were at our disposal. Obviously some dealers are there for a sale only and others truly believe in giving you what you pay and making sure the customer is satisfied.
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Old 08-10-2016, 10:06 AM   #12
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You should file a complaint at Home | National Highway Traffic Safety Administration (NHTSA)

There are others with the same problems and more. Some could be a safety concern.
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Old 08-21-2016, 03:05 PM   #13
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You will never hear me argue against a thorough PDI, but there's things you'll find during a PDI and things you won't, regardless of how thorough you are. Some things just don't present themselves until you actually start using/driving your unit. I've been fighting a battle of 1000 cuts with one small thing after another of things that are just plain wrong and wouldn't be caught during PDI.

1) We had two shelves that were not level, but not enough to notice until you started loading them up with stuff. It seems ridiculous to think you'd have to go through every cabinet with a square to make sure they were installed properly, and that's the only way we would have noticed it during PDI.

2) Trim popping off because the staples/nails either weren't driven into anything behind the trim, or were driven so deep they were barely holding onto the trim. It looks good during PDI, but it's not until you take a few trips these things start coming loose. This is an ongoing issue, even after a year.

3) Generator control panel - it started/stopped the generator exactly like you'd expect during PDI, but it wasn't until I went to go use it the first time that I happened to notice the hour meter and lighted switch would be on only when you were pressing the start button. It turned out the switch was mis-wired.

4) A critical glue joint under the galley sink wasn't glued at all. Again, everything looked fine during PDI, but it wasn't until after a few trips that the pipes worked themsevles apart and we found the trap water running under the galley cabinet and across the floor.

5) Generator/fuel station tank gauges stopped working. It turns out there's a hidden in-line fuse holder behind the master control panel which protects the gauge. Apparently, due to the incorrect way they connected the sender wires, it managed to short itself against ground a pop the hidden fuse.

6) Window coverings on two windows were improperly installed (stripped screw holes) and found them sitting on the floor after different trips.

7) PEX wasn't fully inserted on one of the elbows running to the water heater. It wasn't leaking or anything, but was an extremely weak point in the system that could have caused a lot of damage.

8) The step light was wired to the same switch as the bright-as-the-sun awning LED strip. What's the point of the step light if the awning light strip burns out your retinas? I wound up installing remote-controlled dimmer for the overly-bright LED strip, which fixed both problems.

9) The weatherstripping/wiper under the galley slide wasn't even making contact with the slide, by at least a full inch. It's possible, but unlikely this would have even come up during a PDI.

While arguably one or two of the above might be be caught with a crazy-thorough dealer and PDI, where do you draw the line and stop looking for problems? We had given them a list of about 15 things to fix already (e.g., two other shelves crooked, missing trim poorly hung bedroom door)

I did miss a big one during PDI:
10) My most recent adventure was fixing my fuel station. It wouldn't run at all. It turns out it was a mis-wiring of the timer circuit where two wires were swapped. While the dealer should have caught this and I should have caught the dealer not catching this, something like this should never escape from the factory in the first place. It makes me wonder how many other units were wired wrong that day.

Now, any one of the above is probably no more than a couple hour job to fix by someone who is reasonably mechanical and has some basic tools, but it adds up. When you discover them one at a time, and it's 8-10 hours of driving (two round trips, plus multiple tanks of fuel) to take your unit to the dealer, most of the time it makes more sense just to do it yourself. Then you discover a new issue a few weeks later. I really feel for the people who aren't mechanical and/or have good tools.
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Old 08-21-2016, 05:04 PM   #14
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Quote:
Originally Posted by DustyGeek View Post
You will never hear me argue against a thorough PDI, but there's things you'll find during a PDI and things you won't, regardless of how thorough you are. Some things just don't present themselves until you actually start using/driving your unit. I've been fighting a battle of 1000 cuts with one small thing after another of things that are just plain wrong and wouldn't be caught during PDI.

1) We had two shelves that were not level, but not enough to notice until you started loading them up with stuff. It seems ridiculous to think you'd have to go through every cabinet with a square to make sure they were installed properly, and that's the only way we would have noticed it during PDI.

2) Trim popping off because the staples/nails either weren't driven into anything behind the trim, or were driven so deep they were barely holding onto the trim. It looks good during PDI, but it's not until you take a few trips these things start coming loose. This is an ongoing issue, even after a year.

3) Generator control panel - it started/stopped the generator exactly like you'd expect during PDI, but it wasn't until I went to go use it the first time that I happened to notice the hour meter and lighted switch would be on only when you were pressing the start button. It turned out the switch was mis-wired.

4) A critical glue joint under the galley sink wasn't glued at all. Again, everything looked fine during PDI, but it wasn't until after a few trips that the pipes worked themsevles apart and we found the trap water running under the galley cabinet and across the floor.

5) Generator/fuel station tank gauges stopped working. It turns out there's a hidden in-line fuse holder behind the master control panel which protects the gauge. Apparently, due to the incorrect way they connected the sender wires, it managed to short itself against ground a pop the hidden fuse.

6) Window coverings on two windows were improperly installed (stripped screw holes) and found them sitting on the floor after different trips.

7) PEX wasn't fully inserted on one of the elbows running to the water heater. It wasn't leaking or anything, but was an extremely weak point in the system that could have caused a lot of damage.

8) The step light was wired to the same switch as the bright-as-the-sun awning LED strip. What's the point of the step light if the awning light strip burns out your retinas? I wound up installing remote-controlled dimmer for the overly-bright LED strip, which fixed both problems.

9) The weatherstripping/wiper under the galley slide wasn't even making contact with the slide, by at least a full inch. It's possible, but unlikely this would have even come up during a PDI.

While arguably one or two of the above might be be caught with a crazy-thorough dealer and PDI, where do you draw the line and stop looking for problems? We had given them a list of about 15 things to fix already (e.g., two other shelves crooked, missing trim poorly hung bedroom door)

I did miss a big one during PDI:
10) My most recent adventure was fixing my fuel station. It wouldn't run at all. It turns out it was a mis-wiring of the timer circuit where two wires were swapped. While the dealer should have caught this and I should have caught the dealer not catching this, something like this should never escape from the factory in the first place. It makes me wonder how many other units were wired wrong that day.

Now, any one of the above is probably no more than a couple hour job to fix by someone who is reasonably mechanical and has some basic tools, but it adds up. When you discover them one at a time, and it's 8-10 hours of driving (two round trips, plus multiple tanks of fuel) to take your unit to the dealer, most of the time it makes more sense just to do it yourself. Then you discover a new issue a few weeks later. I really feel for the people who aren't mechanical and/or have good tools.


Excellent post. With a year in I'm just now noticing some items to have addressed.

Can you provide a link for your remote controlled dimmer for the strip light?
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Old 08-21-2016, 07:22 PM   #15
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Can you provide a link for your remote controlled dimmer for the strip light?
Here you go: http://www.jaycoowners.com/forums/f3...tml#post331909

The link to the product is still appears to be good. It's still going strong after about 14 months of use and 46 nights, including some day-long rainy driving during our DC->ME trip back in in July.
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