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Old 09-18-2016, 07:20 PM   #1
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Low Voltage on Levelers

We were hoping someone might have some insight for us. The levelers on our 2016 35s are not responding correctly. When we hit Auto, the rears start to go down, then we get a Low Voltage Light, followed by the left, right and Power Gear lights flashing indicating Failure Mode, which according to the manual happens when the levelers donít retract. We are getting it when they go down and it happens before the front one even start to move. We have tried numerous times and one time started the generator and it worked, but only once. We have the parking brake on, the tranny in park and the engine running. We have tried it plugged into shore power too, but to no avail. I hooked an Ohmmeter to the chassis battery and it the lowest it dipped was 12.68 and that was momentarily, other than that it was in the high 13 to 14 volt range.
We have topped off the reservoir, lubed the grease zerks and checked all the connections we could find to make sure they are tight. We have tried to manually level, and they all move, but we cannot get the rear to ever show level. It actually looks like it runs out of travel and the light never goes out. BTW without the levelers, it is already extremely close to be level.
We have an appointment for our punch list with the dealer on the 10th of next month, but are leaving for and 11 day trip in 4 days. Not having the levelers for the trip is not a deal breaker, but they are a nice options to have.
Thanks
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Old 09-18-2016, 07:56 PM   #2
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Could be a bad ground connection.
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Old 09-18-2016, 08:50 PM   #3
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I've never tried to level mine with the engine running. I get an alarm if I start the engine with the levelers down. I also don't use auto as I don't trust it. On this and another MH I've seen the levelers do goofy stuff in auto. I put it in manual and use the buttons in pairs to get it level. For instance if the left light is lit, I'll push left front and left rear simultaneously. If the rear light is lit, I'll push both left rear and right rear buttons simultaneously. I also put 5 legos under each pad just to reduce the workload/travel of the system.
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Old 09-20-2016, 05:20 PM   #4
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Grease

Had somewhat the same problem, but not an always type of thing. Try greasing the slide mechanism. There is cert on the top of the jack. Everthing seemed to go a little better with grease.
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Old 09-20-2016, 05:38 PM   #5
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If it's an Equalizer System and not a Big Foot, check the solenoids on the hydraulic valves. A good one should be 4 ohms! Any thing less is suspect.
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Old 09-20-2016, 06:59 PM   #6
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Thanks for all the replies. We went out tonight and tried it again on Auto and it just goes straight to Failure Mode now, doesn't even try to move the levelers. Does anyone know if there is a reset? All I found was 'cycle power' which I assume is turning it off and back on again?
We are thinking of just getting the rig level with blocks on vacation and manually using the levelers to stabilize it. Then again if the system is failing maybe we'll go without them this time and wait for the appointment when we get back.
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Old 09-20-2016, 07:10 PM   #7
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One method of resetting the system is to pull (unscrew it from the wall) the control panel and unplug it. Plug it back in and give it a whirl. If you call the Power Gear folks, this is what they'll tell you. Also it's my understanding that Power Gear has a very responsive support system. Give them a call.
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Old 09-20-2016, 07:26 PM   #8
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Quote:
Originally Posted by hoppers4 View Post
One method of resetting the system is to pull (unscrew it from the wall) the control panel and unplug it. Plug it back in and give it a whirl. If you call the Power Gear folks, this is what they'll tell you. Also it's my understanding that Power Gear has a very responsive support system. Give them a call.
Thank you. Just ran out and tried your suggestion, but unfortunately it didn't work. We will try and give them a call tomorrow. The only other think I was wondering was if it is just out of calibration. When we operate manually, we can never get the back levelers light to go out and when we check it with a bubble level it says the back is too high. It also failed on auto as the back levelers were extending.
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Old 09-20-2016, 08:15 PM   #9
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I think recalibrating the system is an excellent idea. Here's the instructions straight out of the manual.

Programming the System
Turn panel/system on and let system run through its diagnostic mode. Lights will flash clockwise around the green foot.
When the lights stop flashing, push the button labeled “FRONT” 5 times. Then press the button labeled “REAR” 5 times. Once you have done this all lights on panel will begin to flash. This means you have reached in the system what is called zero mode.
At this time you can operate each corner or pair of levelers individually.
FRONT indicator operates the right front.
RIGHT operates the right rear.
REAR operates the left rear.
LEFT operates the left front.
Keep in mind the twisting/flexing of the vehicle’s frame. Try to operate jacks in pairs when possible. Once you have the coach level, you can now store a new program into the system. To do so, press the RETRACT button 3 times. If you do not want to store a new program, simply retract jacks in manual mode to avoid changing the original program (press and hold RETRACT & jack button)
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Old 09-23-2016, 06:25 AM   #10
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Thanks again for all the responses. We did get a hold of the company and the levelers are once again working as they are supposed to. The low voltage light was actually because of low voltage and it was causing the failure mode code also. They explained that the batteries MUST be at 12+ volts throughout the whole cycle and if they dip below the code is tripped. They also explained that running the engine, genny or being on shore power will give a false reading because that is the charging voltage and not the actual voltage in the batteries. We plugged into shore power and left it overnight and the next morning we tried the levelers and they worked. We will be keeping a closer eye on the batteries in the future.
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