You know it will only get worse once you finally get the coach. At bare minimum, a dealer should be hyper-focused on delivering a stellar buying experience, just like a car dealer. If they are that aloof and lackadaisical with a new purchase, imagine what they will be like when you return for warranty work. I have had a wonderful experience with my 2015 Precept 29UM, but it started with an engaged, reliable dealership.
2015 Jayco Precept 29UM
2014 Wells Cargo Road Force 7x12 vnose
2000 Gulfstream Conquest Sport C class Chevy 454