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Old 07-08-2014, 02:15 PM   #1
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milw156's Avatar
Join Date: Mar 2013
Location: Redmond, WA
Posts: 303
Electric tongue jack problem repair or purchase?

My White Hawk's tongue jack is making some serious grinding noises and looks like it will seize up soon.

I'm curious if I get it fixed under warranty if I'll just be getting another cheap jack that Jayco equips on the trailers

Given how much we use the trailer I'm ok with purchasing a good or more powerful model.

Get it fixed or get new?

2017 RAM 3500 SRW Laramie Crew Cab Long Bed w/6.7 CTD & Aisin
2015 Eagle 284BHBE Premier
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Old 07-08-2014, 02:27 PM   #2
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Join Date: Jun 2011
Location: Kalamazoo, West Michigan
Posts: 1,815
Get another cheapo for free under warranty and then buy the upgrade when it pukes. It should at least last a year or two.

2006 23B Hybrid with 10k round bar WDH
2011 F150 4x4 SCREW Ecoboost, Max Tow, Integrated TBC, 3.73 LS axle, Firestone Ride Rite airbags.
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Old 07-12-2014, 12:39 AM   #3
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Join Date: Dec 2013
Location: Langley
Posts: 353
Had mine done under warranty, dealer replaced it with a Atwood 3500. This one operates a lot quicker than the OEM one that crapped out. Fortunately I had my socket set with me to operate it manually. Apparently there was supposed to be a crank handle that was supposed to come with the trailer. The new one came with a new handle.
2012 Jayco Jayfeather X213
2004 Dodge Ram 1500 Laramie Quad Cab 4x4
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Old 07-14-2014, 11:05 PM   #4
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Join Date: Aug 2013
Posts: 200
Having mine replaced under warranty. Less than a year old. The o-ring under the bubble level was cut in 2 becuase is was mis-aligned under the level. It let water in and it seems to go right for the motor. Started sounding like grinding too until it died. To be honest, I liked using the hand crank better as I can raise and lower the trailer faster with the hand crank. We will see how the replacement jack is. Maybe it will be better than the original.

2014 Whitehawk 33BHBS
Equilizer WDH
2014 F250 4X4 Crew Cab 6.2 l 3.73
2010 F150 4X4 Supercrew 4.6l 3.73 (traded in)
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