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07-02-2017, 12:57 AM
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#1
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Senior Member
Join Date: Jun 2017
Location: Dallas
Posts: 365
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Andersen Ultimate screw up
Went to take delivery of our new 5th wheel today only to discover my brand new Andersen hitch was defective! Turns out the aluminum block they use for the coupler was milled with a hole that's too small to fit over the king pin. I called Andersen but they're closed on Saturday. I took it to a local machinist and was told it was 30/1000th's too small. Had him mill it out and it fit like a dream. I guess the guy at Anderson was on a bender the day he made mine. I hope that's not a common problem or they'll be getting a bad rep in short order. If it wasn't for dumb luck today, I would be waiting another week to take delivery and I would have missed my scheduled camping trip. Boy I'm mad today! Andersen - SHAME ON YOU! 
__________________
Let's go camping!
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07-02-2017, 04:20 AM
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#2
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Site Team
Join Date: Jan 2011
Location: James Island, SC
Posts: 22,851
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I would make sure to call them on Wednesday. Maybe they will be receptive to some defects with their product. 
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 Moderator
2011- 351RLTS Eagle, MorRyde suspension/pin box,
2017- F350 6.7 PSD Lariat FX4,SRW, SB,CC
Hughes PWD SP-50A, TST TPMS
Gator roll-up bed cover
B&W Turnover ball, Companion Std hitch
Can't find what you're looking on JOF? Try Jayco Owners Forum Custom Google Search
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07-02-2017, 08:38 AM
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#3
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Senior Member
Join Date: Jun 2015
Location: Walpole, NH
Posts: 367
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Probably someone wasn't checking that the mill was worn.
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07-02-2017, 09:44 AM
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#4
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Senior Member
Join Date: Dec 2016
Location: Austin, Texas
Posts: 512
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Could the king pin be too big? Just sayin...
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07-02-2017, 11:30 AM
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#5
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Senior Member
Join Date: Jun 2017
Location: Dallas
Posts: 365
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Quote:
Originally Posted by Springhook
Could the king pin be too big? Just sayin...
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Good question. I was a little suspicious of the Morryde king pin at first, but I tested on a different 5th wheel in the same lot and got the same result. Even if someone made a mistake (which we all do), how did this thing get past quality control? I have a hard time believing the guy that mills these blocks out is the same guy that ships it to you.
__________________
Let's go camping!
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07-02-2017, 01:40 PM
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#6
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Senior Member
Join Date: Apr 2015
Location: Elizabethtown, PA
Posts: 1,560
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Quote:
Originally Posted by Packerbacker_TX
Even if someone made a mistake (which we all do), how did this thing get past quality control?.
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Now that's a good question.
Maybe they use the same people that Jayco uses for quality control.
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2004 Jay Feather 25E
2001 Ford Expedition 4X4 EB 5.4 3.55 rear
2004 Ford Expedition 4X4 EB 5.4 3.73 rear
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07-02-2017, 03:20 PM
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#7
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Senior Member
Join Date: Dec 2014
Location: FL
Posts: 11,281
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Quote:
Originally Posted by Packerbacker_TX
Good question. I was a little suspicious of the Morryde king pin at first, but I tested on a different 5th wheel in the same lot and got the same result. Even if someone made a mistake (which we all do), how did this thing get past quality control? I have a hard time believing the guy that mills these blocks out is the same guy that ships it to you.
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No doubt. The milling is just one of the steps in the process.
Quote:
Originally Posted by bedrck46
Now that's a good question.
Maybe they use the same people that Jayco uses for quality control.
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Not the same people, but the same process MANY (most?) manufacturers use; random spot checks. Few, if any, products are checked 100%.
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SOLD:2015 Jay Flight 27RLS, GY Endurance (E), Days: 102 '15, 90 '16, 80 '17, 161 '18, 365+ '20
SOLD: 2006 Ford F350 PSD, 4WD, CC, LB, SRW, Camper pkg., 375,000mi
Full timing: Some will think you're crazy, some will be envious, just enjoy the freedom!
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07-02-2017, 03:25 PM
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#8
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Site Team
Join Date: Jan 2011
Location: James Island, SC
Posts: 22,851
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Same with most everything that is mass produced. I'll bet that Tredit can tell you how many of their rims they compute will have a pin hole in them someday.
__________________
Moderator
2011- 351RLTS Eagle, MorRyde suspension/pin box,
2017- F350 6.7 PSD Lariat FX4,SRW, SB,CC
Hughes PWD SP-50A, TST TPMS
Gator roll-up bed cover
B&W Turnover ball, Companion Std hitch
Can't find what you're looking on JOF? Try Jayco Owners Forum Custom Google Search
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