Jenoble99- Haven't seen that before but did you document this with the original dealer too? Do you have documentation that you got that reply from Equalizer?
Those are important. IMHO, I would pressure Equalizer and the dealer to replace the one you have, free of charge. They are a great hitch company and stand by their product. When I got mine I complained to Equalizer that it had apparently been used and repainted. My persistence finally got me $150 off the price I paid and the hitch is fine. Keep on them and I bet they will make it good for you....even if they do it to shut you up. Hehehe.
2014 Jayflight 24FBS Elite
2009 F150 Supercab, 5.4L ,3.73, HD Tow Package, Equal-i-zer 1K,
Progressive EMS-LCHW30, TST 507RV TPMS, Hydro Life HL-200, Maxxis 8008.
Best friend wife and dog Cooper. RETIRED 6/30/16. WOOHOO! Now the "endless summer" begins.