I have gotten good service from them as well. I've been sent a "rebuild kit" with all the springs for free twice now, as well as the lever that operates the closing mechanism after I bent it, then broke it while un-bending it. Mine is 11 years old and they still help and send stuff for free.
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2016 Jayco Eagle HT 29.5BHDS (ordered 12/30/15, delivered 3/8/16)
2015 F-350 crew cab, short bed, 6.7L PSD, Pullrite Superglide 3300 hitch
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