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Old 09-18-2014, 11:08 PM   #1
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WDH on X23B

I have to drive to Grand Rapids next week to pick up my new X23B, I got a WDH 10,000, 550 to 700 tongue weight hitch. I called my dealer and asked him to measure the distance with the trailer setting level, from ground to the top of receiver he said it was 21", my problem is that the ball height is supposed to be about 1" higher than that measurement, but at the lowest adjustment setting possible on the hitch the lowest I can get it is 26". Has anyone else had this issue? I have a 2012 GMC Yukon with factory hitch. Could the trailer measurement be wrong?
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Old 09-18-2014, 11:36 PM   #2
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Welcome to JOF

I assume you are using a Weight Distribution Hitch (WDH)??

I don't know the actual height to the top of the X23B "ball coupler", but 21" sounds about right. I would contact Jayco Customer Support directly to confirm. (574-825-5861)

On some of the bigger Jay Flights I recall hearing a ball coupler height of about 23 3/4", but they may sit higher because of the full slides and tire size.

It is possible that you may require a longer draw bar that will allow you to lower the WDH ball mount to get the required ball height.

On Edit: I found an older thread, and per Jayco the ball coupler height is 20" on a 2009 23B, so the 21" may be correct on your 2015 X23B.

Reference thread: http://www.jaycoowners.com/forums/sh...er+ball+height

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Old 09-19-2014, 04:38 AM   #3
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did you flip the shank?

The shank on most WDH is shaped like an "L"

take the head off the shank and flip it so the "L" is pointing to the ground. Then re install the head to the shank.

I have never seen a WDH that didn't have enough adjustment unless of course you have modified your Yukons ride height
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Old 09-19-2014, 06:56 AM   #4
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Originally Posted by Riplip1234 View Post
I have to drive to Grand Rapids next week to pick up my new X23B, I got a WDH 10,000, 550 to 700 tongue weight hitch. I called my dealer and asked him to measure the distance with the trailer setting level, from ground to the top of receiver he said it was 21", my problem is that the ball height is supposed to be about 1" higher than that measurement, but at the lowest adjustment setting possible on the hitch the lowest I can get it is 26". Has anyone else had this issue? I have a 2012 GMC Yukon with factory hitch. Could the trailer measurement be wrong?
If you bought an Equalizer 10k hitch, it will not work with the hitch ball that they provide. You have to use a high rise hitch ball so that the frame on the X23B doesn't contact the hitch head on the Equalizer.
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Old 09-19-2014, 06:59 AM   #5
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Here is a link to the issue I had:

http://www.jaycoowners.com/forums/sh...=X23b+pinching
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Old 09-19-2014, 08:24 AM   #6
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Yes I have it at the lowest possible configuration, I have found a different receiver part that goes. I found that I need this http://www.etrailer.com/Accessories-...rt/C17124.html it solves the issue, luckily etrailer is only miles from my house and has great customer service. Thanks to all for the help.
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Old 09-19-2014, 08:28 AM   #7
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Originally Posted by Rustic Eagle View Post

It is possible that you may require a longer draw bar that will allow you to lower the WDH ball mount to get the required ball height.
X2. On our Pathfinder, which I believe sits lower than a Yukon, we had to switch to a longer shank to get the correct drop. The last hole at the bottom of the original shank was not low enough.
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Old 09-19-2014, 08:37 AM   #8
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Originally Posted by 12VOLTMAN View Post
If you bought an Equalizer 10k hitch, it will not work with the hitch ball that they provide. You have to use a high rise hitch ball so that the frame on the X23B doesn't contact the hitch head on the Equalizer.
it doesn't sound like he has an Equalizer. He should have one though
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Old 09-19-2014, 12:06 PM   #9
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I would have the same problem with any WDH, my Yukon receiver is very high.

Thanks for all the replies.
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Old 09-19-2014, 12:13 PM   #10
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just noticed a missed post above about the new shank. Yes that should solve everything for you
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Old 09-19-2014, 12:23 PM   #11
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The issue isn't so much your Yukon as it is that the X23b has a low ground clearance to begin with...
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Old 09-19-2014, 12:24 PM   #12
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The issue isn't so much your Yukon as it is that the X23b has a low ground clearance to begin with...
21 is low????

the jay feather X17a is only 17 inches
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Old 09-19-2014, 12:33 PM   #13
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My old Kiwi 17a was 15 1/2 inches. My X20E is 17 1/2 and it's plenty high. Interestingly enough the hitch on my Sierra is 2 inches lower than my old Trailblazer was. So I had to buy a much shorter shank.
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Old 09-19-2014, 01:53 PM   #14
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Let me qualify my post... I have an '04, and I know that the early X23B's were notorious for low ground clearance. I honestly haven't measured it, so I'm sure it's raised a bit since those older model years...
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Old 09-19-2014, 02:01 PM   #15
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Let me qualify my post... I have an '04, and I know that the early X23B's were notorious for low ground clearance. I honestly haven't measured it, so I'm sure it's raised a bit since those older model years...
My 17a was an '03 so I suspect that they were/are the same height. All you can do is use a longer drop bar. The bottom of my drop bar was only a few inches from the road. It only dragged on a driveway once or twice. In ten years of owning that trailer the ride height was never really a problem once I learned what to avoid.
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Old 09-19-2014, 03:07 PM   #16
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I can't comment on the height of the 23B as it compares to other TT's, but I know my Yukon is higher than many, luckily they sell what I needed, oh boy more money already! I guess I should get used to that, I am super excited about my 23B though, it is perfect for what I want! Thanks all.
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Old 09-19-2014, 03:12 PM   #17
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Yes rving is definetley something you continue to spend money on good luck
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