We are currently experiencing a number of different issues from the service department of dealership who sold us our 2013 trailer.
Among other things, we had ordered a new mattress in June to replace a damaged mattress we found when picking up our new trailer. We have not yet received this mattress. According to the dealership they have also ordered new bathroom door (also damaged) so month ago, and we have not heard back about that yet.
Not wanting to leave the trailer at the dealership after it started snowing, I picked up the trailer from the dealership service about a week ago. They were able to complete a few other minor repairs.
I have now noticed wires hanging from the bottom of the trailer. Can anyone tell me what these wires are and are they important? I plan to return the trailer to the dealership in early spring to have the remaining issues addressed and would like to give them an informed explanation.
Quite frankly, I am quite disappointed with the service aspect of our dealership since we seem to be receiving multiple versions of the same story as to why parts of not arrived, and why repairs were not be completed,
Thank you for any help you can provide.