Sorry in advance, this post might be a little long.
My family and I had been camping for a few years with friends and we had been using another friends P-UP. We decided last spring to purchase our own camper. after going to a show and looking at a lot of brands we decided on a 2015 16XRB. It fit our tow vehicle and we could keep all of our stuff in it. To much stuff in my opinion.
We had been out on about 4 trips 3 somewhat locally and 1 about 5 hours away. On the way home from the 5 hour trip I was hearing a noise. It almost sounded like the chains were hitting the pavement. I got home and looked around, saw nothing. I decided to take the wheel off thinking it might be a stone in the hub cap or something. When I got the wheel off I noticed there was a standard bearing cap on the axle. My unit was supposed to have the easy lube axle. I could not find what was making the noise. I called the dealer and explained to them about the missing grease fittings and also about the noise. They needed pictures to send to Jayco so I took it down to them. They took it apart and took the pictures and while it was apart they found my brakes were "blown apart inside the drums" They fixed me up and sent me on my way in a few days. Three months later and a lot of phone calls to the dealer Jayco had finally shipped the correct axle. I made an appointment for a month and a half later so we could take our final trip.
I took the unit down to have the axel replaced and winterized. While I was there I had pointed out a few concerns. The front bunk door seemed to have bubbles on the outside in the lower left and right hand corners. it almost looked like a sticker was not put on properly. I had also noticed from another thread (http://www.jaycoowners.com/forums/f3...ild-30948.html
) the frame of the front bunk looked like it was sagging from the inside. It had a large gap between the frame and the hole in the camper.
This brings us to today. I received a phone call from the dealer and they told me the axle had been replaced, it was winterized. All good right. She then proceeded to tell me "you know the bubbled area you saw in the front of the camper, we are going to have to replace the whole front portion of the unit". This is not just the front bunk this is the whole front of the camper. I am still in shock and I am not sure what to do or ask. I just said okay and left it at that.
I have a ton of questions now I have had time to think about the size of the job. Has anybody else here ever had to have this done? This is about a quarter of the camper they are replacing. It is like removing a complete wall from a home and replacing it. Is it ever really the same after that?
Still in total shock
Thanks for listening