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Old 06-22-2015, 01:35 PM   #1
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Poor quality or expected

We've only been out twice with our x17z but I started to notice small little things starting to come lose. Like some screws underneath the table/bench area, the "baseboard" that runs vertical on the side of the doors. Cabinet door seems a little bent....... nothing major. Just curious if this is to be expected?
I would think that some of these things start moving/bending when towing the camper and going over bumps etc.
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Old 06-22-2015, 01:39 PM   #2
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Is this a new unit?
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Old 06-22-2015, 01:40 PM   #3
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Yes brand new 2015
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Old 06-22-2015, 01:42 PM   #4
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We've had 2 new Jayco hybrids ('03 and '13). Fit and finish is not a strong point of "Amish" craftsmanship. Loose screws, misaligned doors, etc seem to be normal on new units. None of it was enough to make me take it them in for warranty work. Realign a door latch, replace a couple of screws, annoying but no big deal.

Jayco makes a solid product though. Overall construction is excellent. We had our '93 pop-up for 10 years, and our '03 Kiwi 17a for 10. Both were in excellent condition when we replaced them. We expect to keep our X20E for at least 10 years.
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Old 06-22-2015, 01:45 PM   #5
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Bending of the frame usually happens, in my experience, when we try to level the trailer using the stabilizers.


85-90% of the weight of the trailer is through the springs and into the tires. No bending on the road unless you hit some REALLY BIG bumps, to the point where you are lifted from your seats.


We learned the hard way that we have to level the trailer left-to right by putting bocks under the low side tires. Then front-to-back using the tongue jack. Once leveled, deploy the stabilizers just to keep the camper feeling solid when walking around inside.
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Old 06-22-2015, 01:45 PM   #6
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These sound like minor things. The more you use it, the more you'll probablly find. During my maiden voyage, I found the lamiation strip under the dinnette wasn't glued and it popped off everytime I accessed the storage under the dinette. Same with moulding over the bathroom door. Unless it's something major, I plan to fix these little things as I go.
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Old 06-22-2015, 01:49 PM   #7
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I would assume screws and such can eventually back out over time. I wouldn't think, however, it would happen with a new unit. Wouldn't these items be found during final (assembly) inspection? I would question my dealer about it if it were me. Just my thoughts...
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Old 06-22-2015, 01:50 PM   #8
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Thanks guys. That's what I thought.
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Old 06-22-2015, 03:05 PM   #9
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Typical I think. I found a few loose screws in our new unit as well. Lots of wire bits and sawdust too. Not cleaned very well after assembled.

A couple hinge or latch screws have loosened over time but the hassle of a few minor repairs is much less to me than taking it back to the dealer for warranty work.

Enjoy it!
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Old 06-22-2015, 03:13 PM   #10
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Wire bits and saw dust! Yes. A lot of that in the "hidden" places like under removable panels and in the backs of cabinets.
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Old 06-22-2015, 03:32 PM   #11
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It's an RV. No matter whose name is on it. It's constructed quickly in assembly line fashion of lightweight material. Fasteners are going to 'unfasten'. Sadly, comes with the territory, yet we keep buying them..............

However, I will say some of what you see perhaps might be indicative of a less than thorough dealer prep. process. When we took delivery of our WhiteHawk nearly 3 years ago, in a 5 hour PDI and orientation, I found one item that needed attention. And everything worked as it should.......and still does.
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Old 06-22-2015, 04:41 PM   #12
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I'll say I was disappointed to find that all of the cabinet face frames are MDF with a paper veneer. MDF is horrible for screw holding and once the hole is stripped it's difficult to make a proper repair. Through bolts would be a better solution. Perhaps my biggest disappointment with quality though is the thickness of the shelving in all the cabinets. It's so thin 4 cans of soup makes them start to bow.
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Old 06-22-2015, 07:38 PM   #13
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Every Spring grab a screwdriver and go around checking screw heads, front to back. Lots of vibration occurs during travel. Not a big deal...
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Old 06-23-2015, 04:32 AM   #14
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I treat these types of repairs much like my house; over time and use, things are going to loosen up, and will require a bit of handyperson work. If it can be corrected with a screwdriver or wrench, no biggie. If it's a new unit, it can always go back to the dealership for warranty claims if you think it should not be happening, or if you're not handy.
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Old 06-28-2015, 03:54 PM   #15
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Agreed, some minor fit and finish issues, but nothing major.....I just try not to look too closely anymore.
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Old 06-28-2015, 04:29 PM   #16
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these trailers will always need little touches on screws and such ... not really a big deal or very hard to do
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Old 06-28-2015, 04:55 PM   #17
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Quote:
Originally Posted by mike837go View Post
Bending of the frame usually happens, in my experience, when we try to level the trailer using the stabilizers.


85-90% of the weight of the trailer is through the springs and into the tires. No bending on the road unless you hit some REALLY BIG bumps, to the point where you are lifted from your seats.


We learned the hard way that we have to level the trailer left-to right by putting bocks under the low side tires. Then front-to-back using the tongue jack. Once leveled, deploy the stabilizers just to keep the camper feeling solid when walking around inside.
Good advice! The stabilizers are just that - NOT leveling jacks. Level side-to-side with planks or blocks beneath the low side tires, then front-to-rear with the tongue jack.

If you try to use the stabilizers to level, you will flex the frame - especially on the light weight trailers. Then doors, cabinets, etc tend to not work properly.
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Old 06-28-2015, 06:02 PM   #18
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final inspection???? surly you jest
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Old 06-29-2015, 06:31 AM   #19
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Quote:
Originally Posted by rjackson View Post
final inspection???? surly you jest
Yes. YOUR final inspection. I found a couple things during pre-delivery that I had fixed before taking possession. A few things were:

- The awning neeeded cleaned..badly.
- The dining table was wobbly.
- One of the vent covers needed replaced.
- No remote for the TV
- TV remounted. Was sitting on the wall crooked.

It's up to you, the buyer, to find these things. They sure as Hell aren't pointing them out. That would mean they'd have to spend money.

..And I STILL missed a couple things.
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Old 07-04-2015, 07:57 AM   #20
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the screws that hold the stove top on came loose on ours, causing the metal to rub marks in the counter top, pretty bummed. Now the "nut" that is supposd to be on the stove wont even stay in so you can tighten the top down, i just remove the stove top before every trip.
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