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08-03-2017, 09:34 PM
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#181
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Member
Join Date: Jul 2017
Location: Alpharetta
Posts: 74
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Quote:
Originally Posted by robert9999
I would like to know who will be doing the repair work on my trailer. Camping world stopped warranty work on all Jayco products a few months ago because Jayco was slow &/or not paying the dealerships for work preformed. My local Jayco dealer in Orlando refuses to do warranty work unless you bought the unit from them which to me is tantamount to blackmail.
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Quote:
Originally Posted by Woodworker
I'm dropping mine off at Camping World this Saturday so not all are stopping warranty work
Sent from my SM-G900V using Tapatalk
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Quote:
Originally Posted by robert9999
I was told they were by my local CW. I hope it was just that one. I'm thinking legal action if I can't get warranty work done.
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We bought our 23BHM last weekend and are picking it up this Saturday. I called our CW about something else and while on the phone inquired about the recall, and he said they had performed it on all units in their inventory.
__________________
2017 Jayco 23BHM
2017 F150 SCrew 4x2 3.5EB w/max trailer tow
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08-04-2017, 09:55 AM
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#182
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Junior Member
Join Date: Jun 2017
Location: State of Jefferson
Posts: 6
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Scott, please let me know what the difference is between the old lights and the new replacements. Pictures would also be great. I'm a bit suspicious about keeping the older style because of the heat issue EVEN if Jayco tells me mine are not in the recall. The ones I have in my new rig look EXACTLY like the defective ones!
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08-05-2017, 07:35 AM
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#183
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Senior Member
Join Date: Feb 2016
Location: Orlando
Posts: 516
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Thank you for that information
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08-05-2017, 07:36 AM
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#184
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Senior Member
Join Date: Feb 2016
Location: Orlando
Posts: 516
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Quote:
Originally Posted by Grumpy
RV dealers are independent not franchised like car dealers.
Contact "Camping Connection" they work with JAYCO.
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Thanks for that information
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08-05-2017, 12:07 PM
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#185
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Junior Member
Join Date: Jul 2017
Location: Somerville
Posts: 11
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Service manager came this morning as promised and replaced every light while the camper was in my driveway. Amazing customer service!!!!!
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08-05-2017, 12:09 PM
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#186
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Senior Member
Join Date: Feb 2017
Location: Dallas
Posts: 4,281
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That's awesome service. Not being so lucky I just dropped mine off this morning
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__________________
Tight Lines and accurate shots
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08-08-2017, 04:01 AM
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#187
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Senior Member
Join Date: Feb 2017
Location: Dallas
Posts: 4,281
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Dropped off Sat and received a call late Monday the camper is ready to be picked up. Was not expecting it that fast after being told it should be ready by this upcoming Sat.
Sent from my SM-G900V using Tapatalk
__________________
Tight Lines and accurate shots
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08-09-2017, 04:17 AM
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#188
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Senior Member
Join Date: Feb 2017
Location: Dallas
Posts: 4,281
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Very easy to tell all lights changed, these give off a different light and look totally different when on. I'm a happy
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__________________
Tight Lines and accurate shots
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08-09-2017, 04:50 AM
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#189
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Senior Member
Join Date: Feb 2014
Location: MD
Posts: 3,856
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Jayco recalls 13,000 travel trailers for LED lights
So I've read a few of the previous pages. Looks like people have reported having the recall done but the new leds are not the same.... has anyone questioned why some now have a metal housing and some don't? One pic of new lights shows plastic housing and 9 leds while another shows metal housing with 12 leds?
__________________
2017 JayFlight 28BHBE
2014 JayFlight Swift 264BH (Sold)
2007 GMC 2500 Sierra Classic Crew Cab LBZ Duramax / 6spd Allison
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08-10-2017, 08:24 PM
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#190
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Senior Member
Join Date: Feb 2014
Location: MD
Posts: 3,856
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Jayco recalls 13,000 travel trailers for LED lights
...
__________________
2017 JayFlight 28BHBE
2014 JayFlight Swift 264BH (Sold)
2007 GMC 2500 Sierra Classic Crew Cab LBZ Duramax / 6spd Allison
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08-10-2017, 08:25 PM
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#191
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Senior Member
Join Date: Feb 2014
Location: MD
Posts: 3,856
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Jayco recalls 13,000 travel trailers for LED lights
Quote:
Originally Posted by SouthCo
So I've read a few of the previous pages. Looks like people have reported having the recall done but the new leds are not the same.... has anyone questioned why some now have a metal housing and some don't? One pic of new lights shows plastic housing and 9 leds while another shows metal housing with 12 leds?
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Wow nobody has wondered this with all of you who have had recalls done?
__________________
2017 JayFlight 28BHBE
2014 JayFlight Swift 264BH (Sold)
2007 GMC 2500 Sierra Classic Crew Cab LBZ Duramax / 6spd Allison
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08-10-2017, 09:15 PM
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#192
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Senior Member
Join Date: Jun 2017
Location: South Texas
Posts: 115
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My same thoughts.
Maybe they are replacing them with any LED's that Command Electronics has in stock that won't burn down your RV.
What is sad, this is an electronics company, how could they design, prototype, test, and then go into production and not realize there was a huge problem?
At least they are taking care of it so that is good!
__________________
2017 Flight SLX 265RLSW
2017 F250 6.7L
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08-11-2017, 05:06 AM
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#193
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Senior Member
Join Date: Feb 2014
Location: MD
Posts: 3,856
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Quote:
Originally Posted by TakerEasy
My same thoughts.
Maybe they are replacing them with any LED's that Command Electronics has in stock that won't burn down your RV.
At least they are taking care of it so that is good!
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Good point. And yes I agree that at least they are taking care of it. I need to call and see if my 2017 is included in the recall...
__________________
2017 JayFlight 28BHBE
2014 JayFlight Swift 264BH (Sold)
2007 GMC 2500 Sierra Classic Crew Cab LBZ Duramax / 6spd Allison
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08-11-2017, 10:43 AM
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#194
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Member
Join Date: Jan 2017
Location: Liberty Lake
Posts: 81
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Quote:
Originally Posted by TakerEasy
Maybe they are replacing them with any LED's that Command Electronics has in stock that won't burn down your RV.
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After speaking with Jayco customer service a few months ago I'm pretty sure this is the reason. I got the feeling that Jayco's supply of replacement lights might not keep up with the demand at times.
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08-14-2017, 08:50 AM
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#195
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Senior Member
Join Date: Feb 2016
Location: Orlando
Posts: 516
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Called them (Jayco) Friday & gave vin #, not on recall list. Funny though that these lights do get VERY warm. I shut them at times to keep heat out of unit in the hot summer days. I guess the recall where getting hotter than mine or my unit will burst into flames one day? 
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09-03-2017, 09:37 AM
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#196
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Junior Member
Join Date: Aug 2017
Location: Quakertown
Posts: 17
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Recalled lights ???
http://www.jaycoowners.com/forums/at...1&d=1504452829
My Whitehawk shows a sticker date of 2/17. the photo shows my lights. typical unit. This shows what appears to be a heat shield (silver ring) beneath the bulbs. Pictures elsewhere in this thread did not show that ring. I assume this is not the recalled light although it is very close to the other pictures with the exception of the ring.
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09-03-2017, 10:27 AM
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#197
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Senior Member
Join Date: Apr 2015
Location: Michigan
Posts: 2,650
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Quote:
Originally Posted by EFBell351
http://www.jaycoowners.com/forums/at...1&d=1504452829
My Whitehawk shows a sticker date of 2/17. the photo shows my lights. typical unit. This shows what appears to be a heat shield (silver ring) beneath the bulbs. Pictures elsewhere in this thread did not show that ring. I assume this is not the recalled light although it is very close to the other pictures with the exception of the ring.
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I would not want to assume anything, email Jayco and include your VIN they will tell you if you need replacements.
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09-03-2017, 11:08 AM
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#198
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Senior Member
Join Date: Feb 2016
Location: Orlando
Posts: 516
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Quote:
Originally Posted by Grumpy
RV dealers are independent not franchised like car dealers.
Contact "Camping Connection" they work with JAYCO.
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Thanks again for the referral. I picked up my TT 2 days ago from them & all warranty work was completed. They did a great job & are very customer oriented. They encountered trouble with Jayco also with the "authorized Jayco repair" designation. They got it fixed after a week so they are back on track to do repairs via warranty. Something is going on over at Jayco?
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09-03-2017, 11:20 AM
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#199
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Junior Member
Join Date: Aug 2017
Location: Quakertown
Posts: 17
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Quote:
Originally Posted by Sundancer330
I would not want to assume anything, email Jayco and include your VIN they will tell you if you need replacements.
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Anyone have the customer service email address for Jayco? the online contact page failed on me several times.
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09-03-2017, 11:37 AM
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#200
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Senior Member
Join Date: Dec 2016
Location: Fairfield
Posts: 214
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Quote:
Originally Posted by EFBell351
Anyone have the customer service email address for Jayco? the online contact page failed on me several times.
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service@jayco.com
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