Its been a while since anything was added to this thread, so here's my story...
After finding this thread last Winter, I've been eagerly waiting to get my trailer out of storage so I can check the axles. This week, I did. I found my axles were both bent badly enough that when holding a 4' level (longest straight-edge I have) to the bottom of the axles, there was about a 1/4" gap in the middle between the axle and the level.
So, I called Dexter at 1-574-295-7888, explained to the receptionist that I was reading on the Jayco forum about axle problems with Jayco travel trailers. She transferred me to Connie (mentioned in a previous post). Couldn't ask for a more professional or friendly person to talk to on the phone. I saw in a previous post the picture of the D44 tag and asked if that's what I was getting. She said no.
Dexters axles are rated by weight. Both my current and replacements coming are rated at 3500lbs. My axles have the 2 3/8" tube and the replacements have the 3' tube, yet BOTH are D35 axles, hence the 3500 lb rating I'm guessing. I'd surmise the D44 label indicated in the above posting was for a trailer that HAD 4400lb axles? Only a guess, but seems to make sense.
Since my Jayco warranty ended 8 months ago, they would not cover labor for replacement. Since my trailer has low mileage, they are sending complete axles, which I believe she said include hubs and brake drums, rather than just axle tubes where everything needs to be changed over.
Here is the info she ask for, which thanks to this thread, I had ready:
- My 2012 F-150 tracks it whenever the 7-pin connector is plugged in, so no estimation was necessary.
Date of purchase
- Probably to determine if they'll cover labor.
- Stamped in housing and located to the right of axle label. I rubbed a soapstone pencil over it to make it more readable, some have used chalk.
Last 8 digits of trailer s/n
- Label is located on road side of trailer, near the front.
Here's what I have:
2012 Jayco Whitehawk 26SRK, purchased 8/25/12.
They are shipping complete axles to where I work and I will put them in with my son's help. Hope this helps someone.