2 year warranty ???

YIKES · 01-11-2015, 10:01 AM

Let me start with ; 'I never throw anything away' (99.9999 % of the time).

With that said, we go back to 5/13/2013, the day we purchased our Autumn Ridge 26RLS StarCraft TT. I believe that StarCraft fell under the 50 YEAR ANNIVERSARY to qualify for the two year warranty and my assumed expiration date would be on or about 5/13/2015. The problem is I can not find anything in writing----'I never throw anything away' ??????

What muddies up the above, is that a 2 year Roadside Assistance was included with the warranty. We have that, but the expiration is 7/5/2015.

Having a conflict it dates is one thing, but what do I do about the warranty documentation, if there was any given to me during delivery of the TT ???

Your ideas would be appreciated.

Thanks, YIKES

amabee · 01-11-2015, 10:28 AM

Your dealer should have the information, I've never been asked for any documentation.

**Crabman** · 01-11-2015, 10:56 AM

It should start from date of purchase. Warranty coverage details are in the owners manual.

YIKES · 01-11-2015, 11:51 AM

Quote:

Originally Posted by Crabman

It should start from date of purchase. Warranty coverage details are in the owners manual.

Referencing the Owners Manual, I would call it generic. It is not unit specific. Basically the manual states 1 year warranty, but I believe it is over ridden by the Peace of Mind - Pure and Simple. The original purchaser for 24 months (2 years).

StarCraft has an on-line form that you can submit for questions. I just found this a few minutes ago and It requires parts of the serial number of the unit, which leads me to believe that they also have a record of the history on our TT.

Let's see what happens in the next few days should I receive an answer.

Thanks, YIKES