Originally Posted by ALJO
From a business point of view I would recommend Jayco to monitor this forum. At least they will know what frustration lives under their family (customers). Unless they don't care of the hardship some of their family goes through.
To be honest, after how I was treated by Jayco directly on this I can tell you frankly They don't care! Because you don't tell someone calling with the types of problems I have like completely missing features and dangerous operating conditions. "We'll what do you expect us to do? You need to take it to a service center! And "we don't own the dealerships - we have no responsibility for how they operate or what they do!"
There is a rule to marketing - any company or person that sells on negatives has something to hide. And that is all you hear or see from them is "how this is better then the competition" "we offer bla ba bla and the competitions is weaker" and "here is our roof structure vs the competition" and my personal favorite "built with by the Amish so it's somehow better quality than anyone else'"
Sorry guys what you have is bargain basement- it's like hearing from Walmart how they have superior quality off brand low bid Chinese clothes or food items. I knew that from the get go, but lets put it this way.
I have seen some very well made strait dead accurate beautiful cabinets made from nothing but sawdust board. I have also seen expensive white oak and teak cabinets that were so out of square and cheaply made that they fell apart when the delivery guys were unloading them.
The point is that enconomy is not an excuse for sheer laziness and pore workmanship. Period! If you are going to build enconomy and use cheap materials, spend 5 extra seconds to make it the best quality of efforts. The reason the Volkswagen Beatle was successfully was how it was made. Certainly not what it was made from- it was cool to be fruggle. I purchased a Jayco trailer to be fruggle, there is no excuse for shoddy workmanship! Especially when Jayco goes on and on and on about their 2 year warranty!
And as for dealerships? They represent the brands they sell, if you were to call Ford and complain about something like this you bet that they would investigate with the dealership! You cannot afford having bad publicity! The local Jayco dealer have a full on monopoly here in town. They are the only players for 80 miles! Save for the Lance dealer, and good lord fruggle or not I could never afford that quality! I want something with local warranty service, so I have but one real option. Had they some real competition it would be a whole nother ball game!