I love these forums for all the helpful tips, hints, or information, but this time I am in need of some advise. I purchased a 31.5 FBHS back in March 2014. Early May, I unwinterized it and noticed the fiberglass nose was blistering. I immediately took it in to be checked by the dealer. After about a week I picked it up and was told Jayco was aware and a new one would be shipped in about 4-5 weeks.
Fast forward till now and many visits to my local dealer, I still have yet to even get a call from jayco or my dealer about the cap. Also, my code button door lock stopped working so I took it in. Almost one month later I still don't have a door lock.
Keep in mind I have documented every time I went in or called, the response, and the outcome. My latest search for answers was an email sent to Jayco on the 9th and I have yet to get a response. I stop in to my dealer's about 1-2 times a week to check.
I was a huge supporter of Jayco before this, but honestly won't buy another because of this. Have others had issues getting warrantty work from Jayco? As I said ,I even called them directly to get answers, but they told me they can't release warantty information that the dealer may have ordered. I am probably going to have to take this a step further I am afraid. Never in my life did I see this coming. Dealer just says Jayco is busy. In the meantime my warrantty is ticking away. Is there fine print somewhere that state "please don't use your 2yr warrantty for 7-8 months"? Geez I am fed up!!! Thanks in advance John