Bought 2015 Jay Flight Trailer ~ Warranty Work ~ Help Finding Dealer
So I bought a new 2015 Jay Flight trailer and there is a bunch of stuff that's going wrong with it. The biggest is a clear lack of caulking around the sink so the after 6 weeks the countertop is starting to come up at the seams. Lots of other issues as well ...
However, this trailer was the exact unit I was looking for. That's make + model plus it had all of the factory accessories that we wanted. We found it in a dealership that was 150 miles from our house, but in the same city where we have some family live so it was a little bit out of the way, but not really all that unusual.
So, we took possession of the trailer, noted all of the things wrong with it in the sales contract and headed on a week-long vacation.
One of the things that seemed to stand out was Jayco's 2-year warranty.
However, we can't get any local dealers to schedule service! Seriously, one told me that he was not scheduling any non-customers (didn't buy it from them) so just get in touch with the dealer that I purchased from.
Really? I get that you might want to provide a little bit of service to people who purchased from you, but to not even schedule anything?
I'm not really all that interested in spending an entire day (and maybe two days if I have to leave it there overnight) driving out there and waiting around to get these issues addressed, not to mention the $70+ in fuel that I'll have to spend.