James,
Welcome to JOF
The tech is correct, remove the 4 screws holding the chrome exhaust/pipe cover assembly to the outside wall. The cover/pipe assembly has to be removed
before attempting removal of the furnace. Behind most chrome exhaust cover assemblies there is a black plastic housing insert that protects the wall from the hot exhaust pipe..., this housing doesn't need to be removed but may come out with the chrome cover assembly (no big deal).
Using a putty knife, screw driver, etc., start working loose (removing, etc.) the old sealer putty around the chrome cover from the wall surface which will allow for an easier removal of the cover/pipe assembly from the furnace's inner exhaust pipe.
There is a short exhaust pipe attached to the chrome cover assembly that is pushed into (slip fit) an inner furnace exhaust pipe..., it takes a little careful wiggling and gentle pulling of the chrome cover to seperate the two pipes. It will help that the furnace isn't secured to its wood base.
If you have a rectangular cover, 'most' have a
straight short pipe (see pic) attached to the cover......, if you have a square cover assembly (see pic) most have a short pipe with a slight
bend in it.
This is what your attempting to remove:
Hope this helps.....
Bob
__________________
2016 GM 2500HD 6.0L/4.10
2018 Jay Flight 24RBS
2002 GM 2500HD 6.0L/4:10 (retired)
2005 Jayco Eagle 278FBS (retired)
1999 Jayco Eagle 246FB (retired)
Reese HP Dual Cam (Strait-Line)