We called Jayco Customer Service, and set up an appointment. We decided to make a mini-vacation of it, and got a motel room almost across the street from factory, and rented a car. We just let them have the moterhome for 4 days, while we played tourist, and ate ourselves silly.
We even took both factory tours, went to the RV museum, the flea market, the grist mill, the cheese factory, etc.
They took care of everything at one time, and really treated us well.
Make sure to make a comprehensive list of everything that you need done!
Hope that this helps... Ed