My first steps problem was random retraction which the dealer claimed was a loose fuse in the wiring bundle. Shortly after that was fixed, I got the motor grinding and needing a shove to go up issue. Rv shop said it was the motor and got it replaced under the manufacturer warranty, not the JAYCO Warranty.
Carl & Dawn
2015 Greyhawk 31FS
2015 Ford Transit Connect (our TOAD on a DEMCO Dolly)
DW, DSx2, DDx2 Catx2 Dog
Tampa Bay Area of FL